Technical Product Support 80 - 100% (m/f/d)

What is my role?

• You are the first point of contact when our customers have issues - whether service or repair

• You juggle appointments and coordinate workshop slots with customer requests

• You calculate what the matter will cost - honestly, transparently and precisely

• You prepare what the service team needs so they can really get started

• You keep the line to customers and service partners hot and ensure everyone stays in the loop

What do I need to be successful?

• You have a technical qualification (agricultural or construction machinery or something comparable) and have added some commercial knowledge

• You bring solid practical experience - repairing and maintaining is not new to you

• You are proficient in German and English; if you also know French, even better

• Word, Excel, PowerPoint, Outlook - no problem for you, you are familiar with them

• Service is not a foreign word to you and you really enjoy customer contact

• You tackle things yourself, keep an overview and find solutions instead of excuses

What are my benefits?

• First-class working conditions that inspire (flexible flextime model, 5 weeks holiday, free parking, cool team events, generous expense policy)

• A dynamic family business where decisions are made quickly

• Freedom for independent work and to realise creative ideas

• Individual training opportunities for your personal development

What distinguishes the company?

Family business with highly specialised assembly centres as well as own development and design departments. Long-standing employees in a familiar atmosphere

Languages
German: C2 - native level

Workplace
Rickenbach near Wil

Vacancy number
VA-7S4-5VC