Front Office Agent (m/f/d)

03 September 2026
100%
München

Job summary

Join the HYPERION Hotel München, a classy 5-star destination! Enjoy a dynamic workplace in a city renowned for its Bavarian lifestyle and culture.

Tasks

Welcome and assist guests as the first point of contact at reception.
Ensure smooth check-in and check-out processes for all guests.
Communicate with all departments for optimal guest care.

Skills

Training in hospitality or relevant experience with a passion for service.
Strong customer service orientation and welcoming demeanor.
Good English skills for daily communication with international guests.

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About the job

We are Hyperion!

The HYPERION Hotel Munich is an elegant 5-star hotel with 341 rooms. Located in the east of Munich, near the trade fair and with direct connections to the city centre, it offers a workplace in a city known for its Bavarian lifestyle, culture, and internationality.
Those who work here accompany business travellers, city tourists, and groups who appreciate an excellent location, upscale comfort, and personal hospitality. Whether at the reception, breakfast service, housekeeping, or in the gastronomic areas – the team ensures with professionalism, warmth, and reliability that every stay is pleasant and smooth.
The culinary offer includes a rich breakfast buffet as well as an in-house restaurant with regional and international cuisine. A stylish bar complements the offer and invites relaxed encounters in the evening.
This establishment combines the internationality of Munich with a modern working environment. Employees create a workplace here where service quality, team spirit, and hospitality are felt daily. Are you a host by passion? Apply now as a Front Office Agent (m/f/d) at the HYPERION Hotel Munich and grow with us.

Planned start: 01.10.2026
Employment type: Full-time
Contract type: permanent
Workplace: Munich

Your future field of responsibility

Welcoming and caring for our guests as the first point of contact at reception
Ensuring a smooth process from check-in to check-out
Communication and coordination with all departments for optimal guest care
Responsibility for cash management and correct billing at the front office
Fulfilling individual guest requests with commitment, attentiveness, and service orientation

Your profile

Completed training in hospitality or first professional experience as a career changer with enthusiasm for guest service
High level of service orientation and the ability to convey a genuine feeling of welcome to guests
Good English skills in spoken and written form for daily communication with international guests
Organisational skills and the ability to manage several tasks simultaneously – even in stressful situations

Your benefits

Contract. You will receive a permanent employment contract from the start – for maximum security and planning.
Rest. Your holiday entitlement increases with your length of service – because those who give a lot should also receive a lot.
Growth. With us, you will continuously develop professionally and personally.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Mobility. For your daily commute, you will receive a travel allowance from us.
Extras. Whether fashion, technology, or events – secure exclusive discounts with numerous partners. We look forward to you and your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Laura Pommella
Front Office Manager

HYPERION Hotel Munich
Truderinger Strasse 13
81677 Munich
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=HYPERION&country=Deutschland&city=M%C3%BCnchen