RTR Radiotelevisiun Svizra Rumantscha, succursala da la Societad svizra da radio e televisiun
Bern
Reception Assistant
- 13 November 2026
- 100%
- Permanent position
- Bern
Job summary
Join RTS as a Receptionist, a key role in our vibrant team. Experience a dynamic work environment with diverse responsibilities.
Tasks
- Welcome and guide visitors, staff, and suppliers efficiently.
- Manage access, including visitor registration and badge distribution.
- Handle communications and administrative tasks with care.
Skills
- CFC in business, customer relations, or equivalent experience required.
- Strong communication skills in French, additional languages a plus.
- Customer service experience in hospitality or similar fields.
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About the job
Your mission
Within the reception team, you will assume the following responsibilities:
- Reception and orientation: welcoming visitors, colleagues, suppliers and service providers, handling telephone reception and directing contacts to the appropriate departments.
- Access and badge management: registering visitors, distributing and collecting badges, keys and other access means, in compliance with security procedures.
- Administrative management and communication: handling calls, emails and requests addressed to reception, ensuring follow-up and forwarding information to the relevant contacts.
- General services and logistical support: receiving mail and parcels, managing lost property, monitoring consumable orders and maintaining the reception area.
- Site monitoring and proper functioning: conducting visual checks of common areas, identifying any anomalies, reporting intervention needs and collaborating with technical and security services.
- Coordination and continuous improvement: working with various RTS departments, contributing to the enhancement of reception services and participating in occasional projects related to site operations.
Your profile
- Federal VET Diploma as a commercial employee, client relations agent, retail commercial employee or equivalent training.
- Professional experience in reception, front desk, general services, operational support or hospitality environment.
- Experience in a multi-service or public-facing environment is an advantage.
- Interest in media and RTS’s public service mission.
- Proficiency in spoken and written French. Knowledge of a second national language or English is an asset.
- Flexibility and availability: ability to adapt to service needs and provide occasional cover, including in case of unexpected colleague absence.
What we offer you
- A stimulating and varied work environment within a public service media company.
- A versatile role at the heart of RTS’s daily life, with regular contact with many stakeholders.
- A dynamic and collaborative team where mutual support and service quality are essential.
- Diverse responsibilities offering autonomy, initiative and development opportunities.
- Attractive working conditions within a recognised institution attentive to employee well-being.
- The opportunity to contribute concretely to the smooth running of infrastructure and the quality of reception at our sites.
RTS is looking for a reception assistant.
