Purchasing & Sales Administration Coordinator - Cosmetics

Swiss SME specialised in cosmetics for an international clientele is seeking a Purchasing & Sales Administration Coordinator to manage the operational purchasing with established suppliers as well as the follow-up of customer orders for one of its brands.

Our client is a Swiss SME specialised in contract packaging of cosmetic and pharmaceutical products for an international clientele. Location: Lausanne - Vevey.

Responsibilities

Purchasing

• Manage purchase orders with a portfolio of around 10-15 suppliers, mainly Swiss, as well as in Italy, Poland and other European countries.
• Ensure the follow-up of orders, deadlines and availability with suppliers.
• Coordinate supply needs with various internal contacts.
• Guarantee the availability of components and products necessary for the activity.
• Ensure the administrative and documentary follow-up of purchases.
• Collaborate with suppliers already referenced and selected by the company.

Sales Administration / Customer Service

• Handle the processing and follow-up of customer orders.
• Act as the main contact for customers on administrative and operational aspects.
• Follow orders from receipt to delivery, in coordination with internal teams.
• Monitor deadlines and proactively communicate with customers in case of changes or delays.
• Manage customer requests and ensure an excellent level of service.
• Work closely with production and logistics teams to ensure smooth order processing.
• Work daily with an international clientele.

Candidate Profile

Desired Profile

• Commercial, purchasing, management training or equivalent.
• Proven experience in a purchasing, sales administration, customer service or supply chain environment.
• Experience in an industrial environment, ideally in the cosmetics, pharmaceutical or FMCG sectors, is an advantage.
• Very good organisational and follow-up skills, with a strong liking for versatile and operational environments.
• Very good command of Excel and experience with an ERP. Knowledge of SAGE is an advantage.
• Excellent communication skills and customer orientation.
• Fluent French and good level of English. German is a plus.
• Autonomy, rigour, sense of priorities and team spirit.

Conditions and Benefits

• A versatile position within a human-sized Swiss SME.
• A role with real autonomy and a complete vision of the purchasing - customer orders - internal coordination cycle.
• An international activity in a dynamic environment, with a diverse portfolio of suppliers and customers.
• A position based between Lausanne and Vevey, on-site.