Library & Research Support Specialist

Library & Research Support Specialist

Permanent contract / Bulle, Switzerland

Glion Institute of Higher Education (GIHE), in the top 5 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1962, GIHE is a private Swiss institution offering Bachelor's and Master's degrees in hospitality, luxury and event management to an international student body across three campuses in Glion and Bulle, Switzerland, and London, UK.

You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.

Responsibilities:

User Services & Information Literacy

• Manage loans, interlibrary requests, and maintain study spaces
• Provide technical support for library resources, including databases, research tools, and library software
• Assist users in navigating the library's online catalogue and integrated library systems
• Provide research assistance and training (UG, MSc, PhD)
• Deliver inductions, workshops, and online support

Faculty & Research Support

• Support faculty and PhD researchers with literature searches, citation tools, and research strategies
• Collaborate with faculty to integrate information literacy into the curriculum and support course-specific research needs
• Align resources with course assignments and projects
• Prepare subject guides and bibliographies

Collection & Resource Support

• Recommend and help acquire new resources
• Maintain a strong knowledge of the library's collections and digital resources to assist users effectively
• Support cataloguing, processing, and collection maintenance
• Monitor usage data to guide collection decisions

Digital & Communication Services

• Maintain website, Moodle pages, and online guides
• Assist in managing and maintaining digital resources, ensuring accessibility, usability, and optimal organization
• Create digital communications (flyers, social media, newsletters)
• Develop tutorials and search strategy materials

Administration & Collaboration

• Collaborate with other library staff, faculty, and academic departments to promote library services and resources
• Develop and participate in in outreach activities, such as library orientations, events, and promotions
• Assist with invoices, reporting, and statistics
• Provide service continuity during staff absence

Professional Development

• Stay informed about emerging trends, technologies, and best practices in library and information science
• Engage in professional development activities, attend conferences, and participate in relevant organizations

Profile and experiences:

• Bachelor's degree in library science or CFC with relevant professional qualification
• Experience in reference services, academic databases, and information literacy instruction, as well as in acquisitions, cataloguing, digital resources, and circulation
• Strong research skills, including experience with literature searching and reference management tools (e.g. Zotero)
• Strong digital literacy skills, including library systems (Netbiblio or equivalent), Moodle, Teams, Canva, Screencast tools
• Fluent in English and French (Advanced written and spoken)
• Excellent IT skills, including web development, databases and experience working with Library Management Systems
• Strong communication and interpersonal skills for working with students and faculty
• Proficiency in information literacy instruction and research support
• Ability to manage multiple priorities and work collaboratively within a small team
• Ability to organise processes, procedures, and systems, and to meet tight deadlines
• We are looking for an efficient, well-organized professional with strong attention to detail, strong problem-solving abilities and a customer service mindset dedicated to ensuring user satisfaction

Other information:

• Type of contract: undefined period of time contract
• Activity rate: 100%
• Location: Bulle campus (Rue de l'Ondine 20, 1630 Bulle)
• Start date: 01.10.2025