Steinhausen
Application Manager & Support (m/f/d)
- 09 November 2026
- 80 – 100%
- Permanent position
- German (Native language), English (Intermediate)
- 6312 Steinhausen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Application Manager & Support (m/f/d)
Your new employer operates in the technology sector and develops software solutions for public administration. We specifically place specialists in this field and open the right doors for you. If you want to learn more about the company and the position, apply now.Role:
You will manage sophisticated software solutions in the public administration environment and support customers with both technical and professional queries. You will handle support requests across all three support levels and work closely with internal specialists and software development.
Responsibilities:
Support and advise customers in the use of complex business software
Handle support requests at 1st, 2nd and 3rd level
Analyse and resolve faults as well as conduct error analyses using SQL
Professional support for tax collection, debt collection, accounts receivable management and payment transactions
Participation in software tests, releases and projects as well as optimisation of support processes
Qualifications:
Training in computer science or commercial field
Several years of experience in application support, ideally with financial or ERP software
Good knowledge of SQL and databases
Interest in financial and tax processes as well as strong numerical understanding
Analytical, structured and customer-oriented working style
Very good German skills; additional languages are an advantage
Benefits:
- Flexible working hours
- Attractive training and development opportunities
- Above-average holidays and days off
- Canteen, meal allowances and discounts
- Contribution to or coverage of parking costs
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Steinhausen
Contact
Marco Alvarado,
+41443852147
