Frei's Schulen AG Luzern
Luzern
Administrative Specialist (70-90 %)
- 13 November 2026
- 70 – 90%
- Permanent position
- Luzern
Job summary
Join FREI'S Schools as an Administration Specialist (70-90%) in Luzern! This role offers a dynamic work environment with opportunities for growth.
Tasks
- Be the first point of contact for customers, providing friendly support.
- Organize course starts and manage ongoing programs effectively.
- Assist in planning and documenting examinations with precision.
Skills
- Commercial education (EFZ) and ideally experience in the education sector.
- Excellent customer service skills, both in-person and on the phone.
- Strong organizational skills with proficiency in Microsoft 365.
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About the job
Administrative Specialist (70-90 %) in Lucerne, from 1 February 2027 or by arrangement
As a cantonal vocational school and a centre for inter-company courses (ÜK), FREI’S Schools train around 1400 learners in six medical and two commercial basic vocational trainings. Additional educational offers, further training and language courses with an authorised Cambridge English Exam Centre complete the broad programme of the educational institute in the private school sector.
Do you enjoy organising, keep an overview even when things are busy, and like contact with people? Then you are exactly right with us. In the administration for our further education area, you ensure that our customers and course instructors are well supported from the first contact to the course completion.
What you will do with us
- You are the first point of contact for our customers: you advise, inform and support them in a friendly and competent manner.
- You organise course starts and supervise ongoing courses – from attendance lists and course materials to coordination with instructors and external partners.
- You assist with the planning, communication, support and documentation of examinations.
- You maintain data, perform administrative tasks and ensure reliable document and appointment organisation.
- You contribute to internal projects and quality processes and represent colleagues in the team if needed.
What you bring with you
- A commercial basic education (EFZ) and ideally experience in the education sector
- Enjoyment in customer contact as well as a service-oriented, communicative and engaging manner – on the phone and in person
- Organisational talent, a structured and reliable working style as well as a high degree of accuracy
- Resilience and a cool head, even when it gets busy during peak times
- Very good user knowledge of Microsoft 365, especially Excel, Word, Excel and Teams, as well as experience with school software (schulnetz)
- Confident German language skills and openness to digital tools, AI and new media
What you can look forward to
- A varied role with responsibility and many customer contacts
- The opportunity to actively help shape our educational offerings
- A modern workplace in a central location in Lucerne
- Attractive employment conditions: 13 public holidays, employer-covered daily sickness benefit insurance premium and currently 100% continued salary payment in case of illness, accident and EO benefits, benefits
Do you have questions about the position? Brigitte Heiniger, Head of Administration, will be happy to provide information: 041 418 10 35
Sounds like your next step?
Then we look forward to receiving your application by 30 November 2026 at Bewerbung@freisschulen.ch
