Medical Secretary

Provide versatile administrative support within the medical centre, assist the head of the medical secretariat, and ensure the quality, consistency, and standardisation of the clinic's administrative and documentary activities.

RESPONSIBILITIES

Cross-functional administrative support

• Assist the head of the medical secretariat
• Respond to requests from the medical director
• Provide support to administrative teams
• Contribute to the overall organisation of the centre

Document management and drafting

• Create official documents (patients, doctors)
• Draft internal procedures
• Write minutes
• Manage administrative correspondence
• Ensure editorial quality

Data management and organisation

• Keep databases up to date
• Manage internal lists
• Ensure filing and archiving
• Guarantee information consistency

Coordination and collaboration

• Interact with all departments
• Ensure information transmission
• Contribute to the smooth running of administrative processes
• Maintain effective collaboration with teams

General responsibilities

• Ensure professional and quality service
• Maintain confidentiality of information
• Contribute to the clinic's image
• Maintain a high level of versatility and rigour

EDUCATION

Federal VET Diploma in Commerce or equivalent training

QUALIFICATIONS

• Minimum 4 years of experience
• Excellent writing skills
• Proficient in IT tools (OPALE)
• Excellent command of French and English
• Other languages (Spanish, German): an asset

SKILLS

Technical skills

• Specialised medical secretariat
• Management of surgical interventions
• Billing and payment processing
• Management of complex schedules
• Interdepartmental coordination

Behavioural skills

• High-end service orientation
• Communication
• Organisation
• Rigour
• Discretion
• Empathy
• Adaptability
• Team spirit