SIX Group AG
Zurich, CH
Specialist Second Level Support
- 02 October 2026
- 100%
- Zurich, CH
Job summary
Join SIX as a Specialist in Second Level Support, driving finance innovation.
Tasks
- Provide customer support for banks and notaries effectively.
- Analyze and resolve issues, ensuring smooth operations.
- Train new clients both onsite and online, enhancing their experience.
Skills
- Experience in notary or mortgage sectors is essential.
- Fluent in German; French or Italian is a plus.
- Strong problem-solving and IT application skills required.
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About the job
SIX drives the transformation of financial markets.
What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Specialist Second Level Support
Zurich |up to 40% home office possible | Reference 8283
You enjoy working in a dynamic team and agile environment? You like coordinating requests and concerns from a variety of customer groups? Then we might be your perfect match!
SIX Terravis works between banks, land registries and notaries on the digitalisation of mortgage deed processes. Together with your colleagues, you are the contact person for our external customers as well as for our technical and specialist 3rd-level support. We look forward to receiving your application documents.
These are your tasks
- Oral and written customer support for banks, notaries and land registries
- Pre-analysing fault reports and questions as well as resolving simple faults
- Training new and existing customers on site or online
- Creating and maintaining user manuals and webinars
This is what you bring
- Experience in the notary, land registry or mortgage sector
- Business fluent German – French or Italian an advantage
- Customer- and solution-oriented working style
- Quick comprehension, structured approach, and independent completion of assigned tasks
- Technical flair and understanding of IT applications, experience in IT support is a plus
If you have any questions, check out our FAQ page or call Julia Schmidt at +41583998670.
For this vacancy we only accept direct applications.
Diversity is important to us. Therefore, we are looking forward to receiving applications regardless of any personal background.
