HRIS and Office Applications Contact Person

As the HRIS and office applications contact person, you contribute to the operational support of the Human Resources Information System (HRIS) applications for the entire Vaud Cantonal Administration (ACV) and autonomous entities. You ensure the processing and follow-up of requests and incidents which you document. You participate in application testing and guarantee proper access management and updating of business reference data. You also act as the office applications contact person for the Directorate General of Human Resources with the Directorate General of Digital and Information Systems (DGNSI), handling access, hardware, and software requests.

• Provide operational support for HRIS applications - Oracle-PeopleSoft, Oracle-HCM recruitment, HR GED, HR Function GED, Mobatime-JBMv6 - for the HR Function of the ACV and autonomous entities, offering first-level responses and escalating complex situations.

• Process, document, and follow up on incidents and requests related to ACV HRIS applications, notably in EasyVista, JIRA, ensuring follow-up until resolution or closure and contributing to the drafting of user procedures.

• Manage access to HRIS applications for users of the ACV HR Function and relevant autonomous entities, including granting, controlling, and revoking access, as well as updating reference tables according to validated business requests.

• Participate in configuration and updating of business reference tables while updating documentation and contributing to data quality.

• Conduct tests of HRIS applications and participate in the development of functional test scenarios, especially during updates of PeopleSoft, HCM-ORC, and other applications.
• Serve as the office applications contact person for the DGRH with the DGNSI for access, hardware, and software requests.

For further information, please consult the specifications here or contact Pierre Belcari, Head of HR Digital Transition, at 021 316 19 20 or pierre.belcari@vd.ch.

• Federal diploma of commercial employee or in IT, professional maturity certificate, ES diploma, federal certificate or equivalent training.
• At least 3 years of proven experience in office support, user support, helpdesk, IT request management, or application administration.
• Excellent command of office tools (Excel, Word, etc.) and ease in using ticket management tools such as EasyVista, JIRA, or equivalents.
• Knowledge of the Swiss public administration environment and the field, and trainer certification at the workplace are assets.
• Sense of responsibility, team spirit, and strong customer orientation.
• Ability to work with rigour and method, with good writing skills.

At the Directorate General of Human Resources (DGRH), we strive to ensure a favourable working environment for everyone to develop their skills to best fulfil the State's missions dedicated to the population. Committed to the various State services, we provide services, support, and advice in the HR field. We accompany them in developing a dynamic organisation with competent and motivated employees.

Are you a specialist or generalist in a human resources field, or do you hold a role involving HR topics? Interested in participating in cross-functional projects or supporting various State services? We look forward to receiving your application.

To learn more about our benefits, visit our Employer State page.