Helsana Versicherungen AG
Bern & Homeoffice
Back Office Clerk (a) 80-100%
- 18 August 2026
- 80 – 100%
- Permanent position
- CHF 63 200 - 77 200 /year
- German (Fluent), French (Fluent), Italian (Fluent)
- Bern & Homeoffice
About the job
You score with your sense of responsibility and want to contribute your talents in a collegial environment? The 14-member team of Mathias, at our subsidiary HMS, is looking forward to a new Back Office Clerk (a).
Back Office Clerk (a) 80-100%
You score with your sense of responsibility and want to contribute your talents in a collegial environment? The 14-member team of Mathias, at our subsidiary HMS, is looking forward to a new Back Office Clerk (a).
What to expect
- Processing and triage of letter and email correspondence
- Operating the central telephone line in German as well as in French or Italian during business hours
- Maintenance and processing of digital medical case files including pending tasks
- Independently obtaining information for case processing (written and oral)
What you bring
- Completed commercial vocational training and/or professional experience in the administrative field
- Excellent written and spoken German skills, very good French and/or Italian skills
- Quick comprehension and enjoyment of written and telephone customer contact
- Committed empathetic personality with a high awareness of quality and responsible handling of sensitive data
- Very good IT and MS Office skills, openness to new software
Do you have questions about the application process?
Nadja Kuonen HR Consultant 058 340 62 67 Job ID: 34505
Outstanding employer
Helsana is repeatedly recognised in the areas of health promotion, recruiting quality, and work-life balance.