Boutique Director (m/f), High Luxury

For a
prestigious international Luxury House, we are currently
looking for an experienced Boutique Director, with excellent knowledge of the Geneva market and
its local and international clientele.

This is
a rare opportunity to join a reference House within an
iconic boutique where service excellence, commercial development
and team management are central.

Your mission

As a true
ambassador of the House, you ensure the commercial development of the
boutique, the excellence of the customer experience as well as the daily management
of an experienced team.

You are regularly present on the Sales Floor and personally support a demanding local
and international clientele, while instilling a true commercial
dynamic among your collaborators.

Your main responsibilities

• Manage all
  commercial and operational activities of the boutique
  
• Sustainably develop
  turnover and key performance indicators (KPIs)
  
• Be a major player
  in developing the local, international and VIC clientele
  
• Develop and
  maintain a portfolio of loyal clients as well as a solid local network
  
• Guarantee an impeccable
  customer experience in line with the House standards
  
• Supervise, support,
  motivate and develop an experienced sales team
  
• Recruit, integrate and
  develop talents
  
• Organise schedules
  and optimise boutique resources
  
• Manage Clienteling,
  CRM actions, private events and local initiatives
  
• Ensure follow-up of
  budgets, commercial reporting and action plans
  
• Collaborate closely
  with Retail, Marketing, CRM teams and headquarters to contribute to the
  boutique's development.
  

Your Profile

• You have proven
  experience in managing a Luxury boutique, ideally
  in the fields of High Watchmaking, Jewellery or
  Luxury Accessories.
  
• You are recognised
  as a true Commercial Leader, capable of inspiring your
  teams while remaining involved with VIC clients.
  
• An excellent
  salesperson, you enjoy being involved on the Sales Floor and building
  lasting relationships with a demanding clientele.
  
• You possess an
  excellent knowledge of the Geneva market and its Luxury environment.
  An established local network is a real advantage.
  
• Results-oriented,
  you know how to analyse commercial performance, implement
  effective action plans and unite your teams around ambitious
  objectives.
  
• Your leadership
  is accompanied by excellent communication skills, strong
  emotional intelligence and a high standard of
  service quality.
  
• You are fluent
  in French and English. Any other language is an
  asset.
  

We offer you

• The opportunity to
  join a prestigious House recognised worldwide
  
• A strategic role
  with high visibility
  
• A local and
  international clientele among the most demanding on the market
  
• A stimulating
  environment where excellence, passion and team spirit are at the heart of
  success
  
• An attractive
  remuneration package in line with your responsibilities
  

If you
wish to join an exceptional House and actively contribute to its
commercial development in Geneva, we look forward to receiving your
application.