Luzern
Insurance Internal Service Clerk 80 - 100% (m/f/d)
- 25 August 2026
- 80 – 100%
- Permanent position
- German (Native language)
- Luzern
About the job
What is my role?
You are the important interface between mandate managers and customers, ensuring competent support in all insurance matters
Checking, processing and billing of wage notifications
Preparing quotes, applications and insurance comparisons
Administrative support for mandate managers
Telephone and personal customer advice
Handling concerns in the life and non-life sectors
Coordination and maintenance of customer data
You particularly answer questions about employee personal insurance
You contribute to ensuring customers are comprehensively well cared for
What do I need to be successful?
Completed commercial training or comparable qualification
Professional experience in the insurance sector
VBV certificate is an advantage
Enjoyment of customer contact, teamwork and resilience
Precise, structured and reliable way of working
What are my benefits?
Collegial and appreciative team
Modern workplaces and regulated working hours with home office option
Attractive benefits, good social benefits, 5 weeks holiday
Short decision-making paths and opportunities for participation
Support for further training
What distinguishes the company?
Our client is an independent insurance broker and the leading contact point for agricultural businesses in insurance and pension matters in the cantons of Lucerne and Zug. You do not just manage insurance contracts - you accompany farming families with competence and passion. Your expertise and personality are equally in demand.
Languages
German: C2 - native level
Workplace
Lucerne
Vacancy number
VA-2AN-URZ