Tschuggen Collection AG
Arosa
Front Office Supervisor (m/f/d) Winter Season 2026/2027
- 26 August 2026
- 100%
- Permanent position
- Arosa
Job summary
Join us as a Front Office Supervisor at Tschuggen Grand Hotel! Experience luxury in Arosa's stunning mountains.
Tasks
- Coordinate shifts and supervise front office operations efficiently.
- Handle administrative tasks and ensure smooth guest experiences.
- Manage room reservations and provide guest support.
Skills
- Experience in a similar role, ideally in 5-star hotels, is preferred.
- Fluency in German and English; additional languages are a plus.
- Strong teamwork skills, responsible, and service-oriented demeanor.
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About the job
Front Office Supervisor (m/f/d) Winter Season 2026/2027
The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at 1,800m altitude in the Grisons mountains. As one of the four houses of "The Tschuggen Collection", our hotel offers 128 individually designed rooms, suites and mountain lofts, as well as four stylish restaurants – including the gourmet highlight La Brezza with 19 Gault Millau points & two Michelin stars – and an impressive 5,000 m² spa mountain oasis, designed by Mario Botta.
OUR VISION - We give time its value back.
Are you a passionate and empathetic host, appreciative & respectful?
Then you are right with us.
Start date by the end of November 2026
Employment contract limited until the end of March 2027
🎯 YOUR PROFILE
Experience in the same or a comparable position is an advantage
Professional experience in 5-star hotels desired
Completed apprenticeship in hospitality
Fluent German and English skills are required, any additional language is an advantage
Team player, responsible and flexible
Well-groomed appearance and professional manners
Empathetic and discreet personality as well as service-oriented demeanour
📄 YOUR TASKS
Coordination of shifts and supervising colleagues in the respective services
Completion of all administrative tasks at the front office
Ensuring smooth operation of the early and late shifts within the team
Sales and acceptance of room reservations
Guest care
OUR BENEFITS - This is what you can expect from us:
Attractive staff accommodation near the hotel
Balanced menu offer in our staff trattoria with vegetarian & vegan options
24/7 use of our fitness centre
Local benefits such as special prices at sports shops, ski passes and much more
Special prices for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels
If you feel addressed - apply now!
We look forward to receiving your application dossier - preferably digital:
Cover letter
Complete CV including photo
Certificates & diplomas
Ennio Loffreda
Tschuggentorweg 1
7050 Arosa
team@tschuggen.ch
T: 081 378 90 30
