Restaurant Supervisor (m/f/d)

About the job

Company Description

The Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands and over 1,400 hotels in operation and development across more than 95 countries. The group’s overarching brand promise is Every Moment Matters – with the characteristic Yes I Can! service philosophy.

Our team is the heart of our success. Your job brings new challenges and plenty of action every day. At RHG, we love your entrepreneurial spirit and your ability to work as part of a team. We live an inclusive and supportive culture where we work together to create unforgettable moments every day. Be yourself, bring your uniqueness to the team, and discover exciting career opportunities in one of the most dynamic hotel companies in the world.

Job Description

We are looking to strengthen our team as soon as possible with a

Restaurant Supervisor (m/f/d)

• You will work in the service area of our establishment and, as part of the team, ensure that our guests receive exceptional food and beverage service at all times

Your main tasks:

• Assisting in overseeing daily operations to ensure smooth service and delighted guests.
• Responsibility for training and guiding the service team to ensure excellent customer service.
• Organising and coordinating table assignments as well as efficiently managing reservations.
• Reviewing the team’s work quality and providing constructive feedback to maintain high standards.
• Assisting in resolving guest complaints.
• Monitoring stocks of consumables and work utensils to ensure everything is always available.
• Supporting the implementation of hygiene and safety guidelines as well as compliance with our company standards.

Qualifications

You bring the following:

• Experience in F&B or service
• Good German and English skills
• Strong supervisory and management skills with a practical approach and a working style that leads by example.
• Commitment to exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and provide advice and recommendations.
• Personal integrity and the ability to work in an environment that demands excellence, time, and energy.
• You are open to digital tools and quickly adapt to new systems.
• Excellent communication skills.

Additional Information

We offer you:

• Team rates for you and your friends & family in all Radisson Hotels
• 30% discount on all food and beverages in all Radisson Hotels
• An additional day off around your birthday as a gift
• Employee benefits portal with further discounts and regional special conditions
• 550 CHF/EUR net referral programme bonus for every hire through your recommendation
• A payment for every guest you can win for our loyalty programme
• An overnight stay as a guest in your hotel, including dinner and breakfast together with a companion of your choice within 4 to 6 months after your hiring
• Free accommodation in the first month at our hotel if you come from another city
• Access to more than 2000 online trainings in the in-house Radisson Academy
• Diverse career opportunities worldwide in more than 1400 hotels
• Opportunity to gain experience in other hotels and thus broaden your horizons

Why become part of the Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates extraordinary experiences and unforgettable moments every day. Let your Yes I Can! spirit shine and bring hospitality to life.

Build a Great Career - Regardless of your background or experience, we invest in your growth, learning, and professional development – so you can reach your full potential.

Experience the Team Spirit - Become part of a workplace that is inclusive, inspiring, and full of joy. We celebrate diversity, support each other, and create a strong sense of belonging through our Employee Resource Groups and Inclusion Initiatives.

Lead with Your Ambition - Your ideas, passion, and drive matter! We give you the opportunity to make a difference – in hospitality, in your community, and beyond.

Feeling inspired? Then say "Yes I Can!" - and apply with us.

Everyone is welcome at our hotel - regardless of age, gender, ethnic origin, religion or belief, disability, sexual orientation or identity.
We actively promote equal opportunities and an inclusive working environment. Applications from people with severe disabilities or those with equivalent status are expressly welcome.

We look forward to meeting YOU!