Kitchen After-Sales Service Employee in Crissier (80-100%)

Your tasks

• Advise our customers regarding the replacement of household appliances
• Identify existing appliances and propose suitable replacement solutions
• Coordinate measurements with external service providers when the situation requires it
• Check the technical feasibility of the installation and compatibility with the existing layout
• Propose solutions in case of kitchen adaptation or modification
• Handle tenders and customer requests
• Prepare, send and follow up on offers
• Manage customer orders from receipt to completion
• Order appliances and necessary materials from suppliers
• Ensure coordination with suppliers, installers and other service providers
• Plan and monitor work until completion
• Guarantee professional and efficient customer follow-up throughout the process

Your profile

• Experience in household appliances, after-sales service, kitchen or a comparable technical field
• Very good knowledge of main household appliances and their installation constraints
• Knowledge of kitchen layout and renovation
• Ability to analyse a technical situation and propose an appropriate solution
• Service-minded and strong customer orientation
• Ease in contacts with customers, suppliers and partners
• Autonomous, organised and reliable working method
• Good command of IT tools

Your benefits by joining us

• Attractive employment conditions and excellent social benefits, with a company pension fund
• Comprehensive initial training and opportunities for continuing education
• Employee discounts on sanitary articles, kitchens and household appliances
• A varied activity combining technical work, advice, household appliances and kitchen renovation
• A position offering real autonomy in managing files and relationships with customers and partners.
• Exclusive employee benefits, including preferential conditions on sanitary articles, kitchens and household appliances.

Steps to join us

Mr Amos Christian Dikongue, Operations Manager of the Service Department, looks forward to receiving your application and is available for any questions at +41 32 344 85 89.

With your application, we process your data for recruitment-related purposes. More information at www.sanitastroesch.ch/fr/protection-des-donnees.

Sanitas Troesch is the Swiss reference for bathrooms and kitchens and employs around 1070 people. To maintain this leading position, we seek the best professionals in every field. We place great importance on staff promotion and continuing education at all levels. This benefits not only our customers but also you as an employee.

We look forward to meeting you.

www.sanitastroesch.ch