CSS
Luzern / hybrid
Specialist Outpatient Service Fundamentals & Quality Assurance 80-100%
- 28 August 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- 6002 Luzern / hybrid
About the job
Hello
Courage.
When it comes to complex questions in the area of service fundamentals, our team of experts takes the lead - and this is where you come in. As a Specialist Outpatient, you are the central point when it comes to questions regarding the remuneration of outpatient services. With your expertise and drive to further advance the Outpatient department, you provide crucial impetus. You know how you want to shape your life, and we offer you the ideal environment: a first-class employment package and the necessary flexibility to balance work and private life.
Courage.
When it comes to complex questions in the area of service fundamentals, our team of experts takes the lead - and this is where you come in. As a Specialist Outpatient, you are the central point when it comes to questions regarding the remuneration of outpatient services. With your expertise and drive to further advance the Outpatient department, you provide crucial impetus. You know how you want to shape your life, and we offer you the ideal environment: a first-class employment package and the necessary flexibility to balance work and private life.
Specialist Outpatient Service Fundamentals & Quality Assurance 80-100%
This is what your daily routine looks like
- At the heart of it: You are the first point of contact for answering complex service questions in the Outpatient department.
- You represent the interests of our division with conviction – actively participating in specialist meetings and working groups, and enthusiastically advocating for constructive solutions.
- Exchanging with stakeholders and specialist departments such as claims assessment, service procurement, or legal services further enriches your daily work.
- You also keep an overview behind the scenes: with great care, you keep our specialist databases up to date.
- You conduct quality assurance with great commitment and an eye for detail. You are also motivated by getting to know other specialist areas.
This is what you bring
- First and foremost: Your several years of professional experience in the service area of a health insurance company serve as the foundation for this exciting role.
- Your paramedical or commercial basic training with appropriate further education forms a solid basis – we are open to both.
- Do you have further training in social insurance or are you currently undergoing such training? That would definitely be a plus!
- You express yourself well in German (spoken and written). Perhaps you even master French or Italian?
- Teamwork means more than just collaboration to you; it is genuine togetherness. At the same time, you appreciate being able to act independently in your position.
Good reasons - typical CSS
- Work flexibly: Adjust your work annually to your lifestyle - with part-time options and other flexible models such as home office and more.
- Choose your holiday model: 5 or 6 weeks of holiday? Your decision. Accordingly, you work 41 or 42 hours per week.
- Stay fit: Ergonomic workplaces, promotion of mental well-being, and many other offers around your health.
- Get socially involved: Life is good to you? Then share your happiness with others and broaden your horizons alone or as a team.
- Enjoy your family life: Take time for your offspring: 3 weeks for fathers, up to 20 weeks for mothers. In addition, there are generous child and education allowances.
- Celebrate with us: Focused work and lively celebrations. We love this combination and practise it regularly.
Contact
Questions about the position for your manager?
Corinne Lindauer is there for you.
'+41 58 277 80 43
Questions about the application process?
Tina Grochla is there for you.
058 277 22 52
