Repair Technician

About the job

Meanquest is an IT services company founded in 1995 that now has more than a hundred collaborators. Based in Ecublens, Meyrin and Givisiez, it deploys its expertise in five key areas: infrastructure, support, Cloud solutions, security and recruitment.

An IT company like ours relies on the commitment and know-how of its talents to provide quality customer service.

We support our teams in their development by offering great career prospects and provide them with a pleasant working environment based on autonomy. We regularly seek profiles eager to get involved in the development of our company.

As part of strengthening our teams, we are looking for:

 

Repair Technician

Responsibilities :

You ensure the repair, diagnosis and follow-up of IT equipment (PCs, laptops, workstations ...). You work in the workshop or at the client’s premises on faulty equipment, respecting procedures and guaranteeing service quality.

• Diagnose hardware faults and identify defective components
• Repair or replace parts, perform post-repair validation tests and ensure manufacturer compliance before returning the equipment.
• Create and follow up tickets with manufacturers, manage spare parts orders and ensure compliance with manufacturer SLAs and KPIs
• Install and configure OS, update BIOS/firmware, prepare repaired equipment for shipment and ensure quality control
• Document and update interventions and repair files in our internal tools
• Manage parts tracking (receipt, stock, return)
• Participate in continuous improvement of internal procedures and apply manufacturers’ best practices

Your profile :

• Holder of a Federal VET Diploma as an IT operator or equivalent qualification
• Some experience in IT hardware repair is desired
• HP & Lenovo manufacturer certification is preferred
• Ability to repair and replace laptop components
• Ability to diagnose hardware and software faults
• Rigour, autonomy and organisational skills
• Problem-solving and service quality oriented
• Travel to clients throughout French-speaking Switzerland
• Driving licence required 

Why apply?

• A dynamic and committed team
• A strong team spirit and cohesion
• A strong commitment to HSE, integrated daily and into the company’s values
• Pleasant, modern and friendly premises
• A company life animated by regular internal events
• A constantly growing company
• Possibility of remote work, maximum 2 days per week

Interested in this opportunity? Do not hesitate to apply and come join us!

#LI-EF

Sector: IT / Information Technology

Position: IT / Technology

Employment type: Permanent