Administration & Back-Office Assistant (m/f/d) 80 – 100% in Lausanne

About the job

Are you a versatile, reliable, and service-oriented person, comfortable in a dynamic environment where human interaction is central? Do you enjoy contact with a variety of interlocutors and know how to adapt to different personalities? Thanks to your commitment, sense of responsibility, and organisational skills, you effectively support the management team as well as the branch staff in their administrative and organisational tasks. You like to take initiative, think ahead, and actively engage in the tasks assigned to you. Your quick assimilation ability, precision, and organisational sense allow you to keep an overview even when several tasks are progressing simultaneously.

We offer you a family-like environment, ultra-modern offices, and a motivated team already looking forward to counting on your support. Do you recognise yourself in this profile? Then apply now as

Administration & Back-Office Assistant (m/f/d) 80 – 100% in Lausanne

Why Axept?

Abacus is the reference ERP solution for many Swiss companies. More than 60,000 SMEs use it daily, and we are among the main implementation partners. With us, exciting projects, real responsibilities, and a close-knit team await you. With over 200 employees, we put all our energy every day into the digitalisation of Swiss companies.

Your role:

• Administrative and organisational management of the Lausanne site: mail, office coordination, equipment purchasing, monitoring internal needs, and contributing to the smooth daily running of the branch
• Direct support to your line manager and taking charge of certain tasks in their absence, notably regarding the monthly billing of services
• Monitoring client reminders, handling complaints, and coordinating with internal teams to ensure reliable and effective responses
• Processing incoming orders transmitted by sales and administrative follow-up of the necessary steps until their completion
• Telephone and written contact with clients, partners, and colleagues
• Participation in improving internal processes, small projects, and various specific administrative tasks
• A varied position in which you continuously develop your skills and contribute concretely to the success of the Lausanne site

What you bring:

Basic commercial training, ideally complemented by further educationAt least 2 years of professional experience in administration or a similar role

• Excellent command of French, both spoken and written, as well as very good knowledge of German to communicate with our colleagues from German-speaking Switzerland and collaborate effectively with internal teams
• Enjoyment in interacting with people of varied profiles, good listening skills, and a positive, solution-oriented attitude
• A precise, reliable, and structured working method, as well as the ability to manage priorities and keep an overview when several files progress simultaneously
• Good learning ability and the desire to familiarise yourself with new tools, processes, and areas of activity
• An open, pragmatic, and team-oriented personality who enjoys collaborating and actively engaging in daily office life

What we offer you:

A thorough on-site integration so that you can quickly find your bearings, understand your environment, and take on varied tasks with real impactA team that truly supports each other. This is not just a promise: reviews published on Kununu confirm it, for example: "Team spirit is a real priority."Fast decision-making processes and little bureaucracy. Despite our size, we maintain an agile organisation.Attractive conditions: a fair salary with a variable part linked to performance, insurance benefits above average, and many advantages that make a difference in daily life.

Already convinced? Would you prefer to start today rather than tomorrow? Then send us your CV or the link to your LinkedIn profile. And no need to write a cover letter: we like to keep it simple too. Michaela Battiato looks forward to receiving your application.