KPT Krankenkasse AG
Bern und Homeoffice
Customer Advisor
- 03 August 2026
- 100%
- Permanent position
- German (Fluent)
- 3014 Bern und Homeoffice
About the job
KPT is one of the ten largest health insurers in Switzerland. The satisfaction of our customers is our success.
Our customer advisors are the first point of contact for our insured persons: They know our innovative products inside and out, explain benefits clearly, and find the best solution for every enquiry. Are you also passionate about bringing clarity to customers in the world of health insurance and inspiring them with your knowledge?
*Benefits vary for certain employments (e.g. temporary, fixed-term, temporary help).
Our customer advisors are the first point of contact for our insured persons: They know our innovative products inside and out, explain benefits clearly, and find the best solution for every enquiry. Are you also passionate about bringing clarity to customers in the world of health insurance and inspiring them with your knowledge?
Customer Advisor
What you can achieve
- You advise, identify insurance gaps, and accompany the insured towards optimal coverage.
- With your enthusiasm, you contribute daily to ensuring our customers are completely satisfied.
- You infect new customers with your enthusiasm for our products.
- Complex issues? You obtain the right information from our specialist departments.
- Thanks to your sales flair, you awaken exactly the needs that match our offerings.
What sets you apart
- a completed basic education with initial professional experience in sales
- interest in health insurance – ideally experience
- training as a Insurance Intermediary VBV or willingness to complete this promptly
- high customer and service orientation
- flawless German skills in spoken and written form
Your benefits
Work and holidays
- 40-hour week and flexible working hours
- Home office options
- 25 days holiday, 30 days from age 50
- 24th & 31st December paid holidays
- 15 minutes paid breaks each morning and afternoon
- Free fruit
- Varied drinks and food offer in the in-house cafeteria
- Modern office premises directly at Wankdorf Bern station
Mobility
- CHF 300.– rail coupon for an annual, route, general subscription (GA) or half-fare PLUS
- CHF 2,200.– Reka-Pay per year with 20% discount
- Annual half-fare travelcard for business trips
Maternity & paternity, family
- 100% continued salary payment during maternity for 16 weeks
- 100% continued salary payment during paternity for 4 weeks
- Marriage allowance
Illness, accident, retirement provision
- 100% continued salary payment during illness and accident for 2 years
- 50% premium coverage for daily sickness benefits, 100% for non-occupational accident insurance
- KPT staff pension fund: 60% employer contribution and choice between 2 options
Further training
- Cost contribution for further training
- Varied external and internal training and further education offers
And furthermore...
- Contribution to basic insurance and attractive conditions for supplementary insurances
- CHF 40.– per month for drinks/food at KPT
- Free massage once a month
- Service anniversary gifts every 5 years
- Attractive employee referral bonuses
- Free membership of the Commercial Association
- Discounts at partner companies (fitness & sport, family, car, insurance, culture and leisure)
*Benefits vary for certain employments (e.g. temporary, fixed-term, temporary help).
Technical questions?
Martin Maurer
Team Leader Customer Centre Central
+41 58 310 81 15
Questions about the application?
Cathrine Egger
HR Business Partner
+41 58 310 92 08
We look forward to direct applications. Our own conditions and General Terms and Conditions apply for personnel recruitment agencies.
