Back-Office Sales Manager

Do you enjoy being at the heart of operations and ensuring that every file progresses efficiently? Between administrative management, internal coordination, contract follow-up and supplier relations, you will play an essential role in the smooth running of our business.

For over 25 years, e-novinfo has been putting its expertise and proximity at the service of its clients. As part of the development of our activities, at our Saint-Prex (VD) site we are looking for our future:

Your responsibilities:

• Ensure the daily administrative management of the department and guarantee the proper follow-up of commercial files
• Prepare, draft and monitor commercial offers, maintenance contracts, licence renewals and subscriptions
• Coordinate the processing of customer orders, from their validation to their transmission to the relevant teams
• Ensure the administrative follow-up of contracts, IT park renewals and commercial opportunities
• Manage equipment purchases, price requests and relationships with suppliers and strategic partners
• Ensure the quality and updating of customer data, offers and tracking tools
• Work closely with the sales, technical, financial teams as well as management to ensure smooth and efficient handling of files
• Participate in the organisation, coordination and continuous improvement of the department's activities
• Support the Sales Support Director in the operational management of the service and priority management.

Your profile:

• Holder of a commercial employee CFC, or equivalent commercial or administrative training.
• Proven experience in a sales administration, commercial support, purchasing or administrative coordination role in the IT sector ESSENTIAL
• Strong sense of service and customer satisfaction.
• Excellent command of office tools and strong proficiency with ERP and management software.
• Ability to manage several files simultaneously and coordinate numerous contacts.
• Rigorous, organised and solution-oriented person.
• Excellent priority management and ability to work in a dynamic environment.
• Excellent interpersonal and writing skills.
• Team spirit, autonomy and sense of responsibility.
• Native French speaker, professional English is an asset.

Experience:

• Minimum 5 years of experience in a similar role.
• Proven experience in sales administration (ADV), commercial support or administrative management.
• Experience in monitoring offers, orders, contracts and renewals.
• Experience in supplier relations and purchasing management.
• Familiarity with working with ERP, CRM or commercial management software.
• Experience in an SME or multi-site environment appreciated.

We offer you:

• A key position within a company recognised for its expertise and closeness to its clients.
• A varied role combining coordination, administration, organisation and management of internal and external relations
• A dynamic, modern and stimulating working environment
• A company promoting autonomy, trust and team spirit
• Real opportunities to participate in the evolution and improvement of internal processes

Benefits:

• 5 weeks of holiday
• Additional minutes to be worked allowing compensation for unofficial public holidays in the canton of the workplace as well as bridge days
• Enhanced occupational pension plan (LPP), above legal standards

Interested?

Send us your complete application (CV, cover letter, diplomas and certificates) — we look forward to discovering your profile!