Berest AG
Basel
Front Office Employee (80-100%) - Basel
- 28 August 2026
- 80 – 100%
- Permanent position
- Basel
Job summary
Join the Hotel ODELYA team in Basel as a Front Office Mitarbeiter:in! Experience a dynamic work environment with a focus on sustainability.
Tasks
- Welcome and assist guests with professionalism and friendliness.
- Ensure smooth front office operations, including check-in/check-out.
- Coordinate with other departments for seamless guest service.
Skills
- Completed vocational training in hospitality or tourism required.
- Strong guest orientation and social competence essential.
- Proficient in hotel software and MS Office applications.
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About the job
Front Office Employee (80-100%) - Basel
Front Office Employee (80-100%)
Hotel ODELYA – Basel
Start: by arrangement
In the heart of Basel, surrounded by a green oasis, at Hotel ODELYA we combine tradition with sustainability, tranquillity with urban dynamism, and hospitality with genuine warmth. As part of our dedicated front office team, you will play a key role in providing our guests with a special, personal experience – from first contact to departure.
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✨ Your tasks – responsible & varied:
• Welcoming, attending to and bidding farewell to our guests with professionalism and natural friendliness
• Ensuring smooth operations at the front office including check-in/check-out
• Coordination with other departments such as housekeeping, service and technical support
• Supporting and taking on administrative tasks
• Co-responsibility for quality assurance in guest service
• Training and onboarding new team members
• Contributing ideas to further develop our service culture
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🧭 Your profile – competent & warm-hearted:
• Completed vocational training in hospitality or tourism
• At least 2 years of professional experience at reception, ideally in city hotels or upscale hospitality
• Strong guest orientation, high social competence and a polished, confident appearance
• Organisational skills and personal responsibility – you keep an overview even in hectic moments
• Very good German and English skills, spoken and written (additional languages advantageous)
• Proficient use of hotel software (ideally Protel) and common MS Office applications
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🌟 What we offer you – inspiring & fair:
• A responsible position in a sustainably managed hotel with clear values
• A motivated, professional team with an open communication culture
• Central location in Basel with good accessibility yet peaceful and green surroundings
• Discounted staff meals
• Opportunities for further training and development in a lively working environment
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📩 Interested?
We look forward to receiving your complete application by e-mail at 👉 bewerbung@odelya.ch
For enquiries, our management is happy to assist you at 📞 +41 (0)61 260 21 21
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Hotel ODELYA – sustainable. personal. in the heart of Basel.
