Product Owner CRM Sales (m/f/d) - Part-time/Full-time

50-100%

Setting new standards together and shaping the future - for us, this means more than just completing tasks. Here you work with people who take responsibility, have high standards, and have the courage to take new paths. With us, you will find an environment where trust and performance go hand in hand and your ideas, your initiative, and your contribution count. This way, you have the opportunity to truly make a difference for our customers, your team, and your personal development.

What you achieve

• You work in an agile team and drive the expansion of our central CRM solution for the sales network (field sales, outbound and direct sales) of Helvetia forward
• You identify, structure, and prioritise requirements from customers as well as internal stakeholders from sales and IT, define the product backlog based on this, and develop the corresponding user stories, epics, and concepts.
• As Product Owner, you act as the interface to the Product Management team, our sales organisation, and other product teams (e.g. offer processes)
• You manage the further development of the CRM platform along the sales processes and the CRM target vision, ensure the quality of implementation, and promote the anchoring of the transformation in the organisation.
• You find the sweet spot between customer wishes, internal interests, technical feasibility, and innovation
• Through sparring and coaching with other team members in an interdisciplinary team, you promote internal knowledge building
• You work collaboratively and across teams
• Work location Basel as well as home/flex office possible

What you bring

• Degree or advanced training in business administration, business informatics, or computer science
• Several years of professional experience in business engineering or business analysis / requirements engineering in an agile environment
• Experience as a Product Owner in the CRM area or other applications
• Knowledge of the insurance industry (especially in sales processes) as well as modern web applications is an advantage
• You communicate convincingly, show initiative, are solution-oriented, and have an independent and structured way of working
• Change processes and learning new skills motivate you and bring you joy
• You speak fluent German and have good English skills; French skills are an advantage

Collaboration that makes a difference

We believe in collaboration on equal footing, mutual trust, and people who want to take responsibility. Different perspectives help us develop better solutions - for our customers as well as for us as a team.

Contact

Magali Knoflach

Recruiting Partner +41 58 285 7639

Your manager

Toni Gutweniger Head of Front Processes, CRM & Consulting