ADMINISTRATIVE ASSISTANT - TMRE - 80% - Permanent Contract

The CMS of Eastern Vaud are a key player at the heart of the health network in Eastern Vaud. Bringing together nearly 600 employees and more than 20 different professions, our institution offers attractive working conditions and allows you to develop in a varied and flexible work environment.

By joining our Association, you commit to a mission with strong human and social value, which enables real and concrete change in the lives of the people we support.

You will participate in the evolution of the home care and community health sector by responding with us to the needs of tomorrow.

Our values: TRANSPARENCY – FAIRNESS – RESPECT - TRUST

Mission

In this key role, you ensure the administrative management and processing of invoicing related to Reduced Mobility Transport (TMR) services, guaranteeing quality, reliability and compliance with deadlines. You are a privileged point of contact for users and partners and actively contribute to the smooth running of the service. Depending on your profile, your mission will consist of:

• Ensuring the complete processing of TMR invoicing (control, entry, monitoring and corrections).
• Guaranteeing the compliance of invoiced data according to current standards.
• Managing telephone calls and ensuring professional follow-up of requests.
• Handling requests, complaints and special situations related to invoicing.
• Managing administrative files
• Collaborating closely with internal and external partners
• Participating in the continuous improvement of administrative processes and service tools.

Location:

CMS of Rennaz - Aigle in 2027

Profile

• Commercial employee federal certificate (CFC)
• Proven experience in telephone reception and customer contact management
• Experience in invoicing processing
• Excellent command of common IT tools and ability to quickly master specialised software
• Good knowledge of the Swiss social insurance system is an asset
• Dynamic person, able to work collaboratively within a small team of 5 colleagues
• Excellent interpersonal skills: listening, communication and negotiation.
• Organisational skills, autonomy and solution orientation.
• You share our values of transparency, fairness, respect and trust in all your professional interactions.

We offer

• A pleasant, stimulating and varied working environment within a dynamic and interdisciplinary team that values human contact
• First-class occupational pension scheme (LPP: 19.5% employer contribution)
• Job stability and support encouraging career development
• 13 monthly salaries per year and pay equity between men and women (Fair-ON-Pay certification)
• Social and salary benefits according to the collective labour agreement of the Vaud parapublic health sector and internal regulations.
• 4 months maternity leave + 1 month breastfeeding leave and 15 days paternity leave
• 5 weeks holiday (6 weeks after 50 years) + 10 public holidays compensated over the year

Information and job description: veronique.chamorel@avasad.ch

Start date: As soon as possible

For quality processing of your application, please send a complete application file (CV, cover letter, diplomas and work certificates) via JobUp only.

For more information:

• The website of the CMS of Eastern Vaud - ASANTE SANA

• Follow the CMS of Eastern Vaud - ASANTE SANA on LinkedIn