CSS
Luzern / hybrid
Claims Specialist 80-100%
- 11 November 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Intermediate)
- 6002 Luzern / hybrid
About the job
Claims cases in the areas of property, liability, and travel insurance at CSS - really? Yes, really. Because we at CSS are health partners for 1.7 million insured persons and support them in all life situations. Perhaps you will soon contribute as well? Together with your team, you are the central point for all claims cases of our customers in property and asset insurance. We are solution seekers, cool-headed keepers, helpers, and all-rounders (well, almost). Sounds good? Then we look forward to meeting you.
Claims Specialist 80-100%
This is what your daily routine looks like
- To the heart of the matter: With sensitivity and professionalism, you accompany people in claims cases and provide them with security and solutions when it matters.
- Specifically, this means: From verification to payment, you have the claims processing under control - because our customers appreciate the correct and swift handling.
- You skilfully juggle between insured persons, claimants, craftsmen, and experts, clarify open questions, and are available for written or oral inquiries.
- Your French language skills are not only in demand here, but you can also use them to the fullest in daily contact with our customers.
- Your ideas are wanted! You can initiate process improvements and actively contribute to optimisation.
What you bring with you
- First and foremost: You are passionate about private insurance and enjoy maintaining an overview even in complex situations.
- You have laid the foundation for your professional development with basic training in the insurance sector or already have experience in private insurance.
- Empathy meets structure: You are a good listener, ask the right questions, and think in the interests of our customers - this makes you the ideal contact person.
- Have you already gained experience in claims processing? Even better!
- You express yourself very well in German (spoken and written). In addition, you are also proficient in French - everything else is nice to have.
CSS Insurance
6002 Lucerne / hybrid
6002 Lucerne / hybrid
