Baden
IT Support Specialist (m/f/d)
- 17 August 2026
- 100%
- Permanent position
- German (Fluent)
- Baden
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Support Specialist (m/f/d)
Our Rocken partner operates in private banking and wealth management. As a specialised financial service provider, the company focuses on serving demanding private clients as well as institutional investors. The range of services includes customised asset management, comprehensive investment advice, and individual financial solutions. The focus is on long-term partnerships with clients characterised by trust, discretion, and high expertise. The team relies on a culture of reliability and quality. Every employee contributes to precisely meeting complex customer needs. Flat hierarchies and short decision-making paths enable quick, responsible action. Does this sound like your next career step? If you bring a passion for financial services and want to grow in a stable, professional environment, we look forward to meeting you. Actively shape the future of our Rocken partner!Role:
In this role, you take on 1st and 2nd level support for workplace infrastructure and handle disruptions as well as standardised service orders. You procure, manage, and issue hardware such as mobile devices, support the local network infrastructure and telephony, and ensure the functionality of meeting room infrastructure and media technology. Additionally, you are responsible for central access management, set up application and business roles, and continuously develop the associated processes. With your careful, independent, and service-oriented working style, you contribute to ensuring smooth IT operations.
Responsibilities:
Supporting employees around their digital workplace and sustainably resolving hardware, infrastructure, and user issues
Managing the hardware lifecycle and providing technical support for connectivity, communication, and media technology at the site
Ensuring a comprehensible and reliable access management for different applications and business roles
Optimising processes around access rights and IT services with the aim of continuously improving security, user-friendliness, and efficiency
Qualifications:
Experience in IT support or a corresponding technical educational background with a strong affinity for digital technologies
Practical experience with common Microsoft applications and a good understanding of modern client and workplace environments
Service-oriented and resilient working style with initiative, responsibility, and high quality standards
Communicative and committed team personality with confident German language skills
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Baden
Contact
Muqsit Bebou,
+41443852834
