Altstetten
ICT Support Specialist (m/f/d)
- 09 September 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Altstetten
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ICT Support Specialist (m/f/d)
Role:
Technology should make everyday work easier – for this, reliable IT support is needed that quickly recognises technical challenges and solves them pragmatically. In a varied environment with different user groups, you will take on a central role in supporting the modern workplace landscape and at the same time be part of a team that continuously develops IT further.
The position offers you the opportunity to apply your knowledge in the Microsoft environment while gaining diverse experience in workplace management, user administration, and IT projects. Particularly important are a high sense of responsibility, a strong service attitude, and the ability to maintain an overview even in more demanding situations.
Responsibilities:
Support internal users with technical questions and issues as well as independently handling support cases
Management of Microsoft-based user and workplace environments including permissions and access control
Support of Microsoft 365 services such as Teams, SharePoint, OneDrive, and Exchange Online
Provision and lifecycle management of clients, smartphones, tablets, and other IT hardware
Support in the administration of software, printing solutions, conference systems, and workplace components
Participation in ICT projects, technical rollouts, and optimisation of existing support processes
Qualifications:
Completed IT apprenticeship, preferably as an IT specialist EFZ or ICT specialist EFZ
At least initial practical experience in service desk or IT support
Good knowledge of the Microsoft environment with Windows 11 and Microsoft 365
Ideally experience with Intune, Active Directory, Entra ID, and IT ticketing systems
Customer-oriented, communicative personality with a strong solution and quality focus
Good German language skills in spoken and written form as well as enjoyment in direct contact with different user groups
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Altstetten
Contact
Diego Barth,
+41443852145
