Receptionist (m/f/d)

About the job

Company Description

Our heart beats turquoise.

Working at Motel One is like visiting friends, where appreciation and support are paramount and individual personality is welcomed. We meet on equal terms and see ourselves as a team: from management to trainees.

With our shared passion for modern design and high service quality, we create a home away from home for our guests at Motel One. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards, and prime city-centre locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and help shape Motel One with us.

Job Description

The focus is on the professional care of our hotel guests – from a warm welcome at check-in to farewell. In addition, you will take care of the following:

• Attending to our guests including check-in and check-out
• Checking and processing reservations, overbookings, and options
• Invoicing including management of cost assumptions as well as cash handling and accounting
• Organisational and administrative tasks in both front and back office areas (e.g. managing no-shows, responding to emails)
• Cross-departmental insights into new areas of activity through collaboration in our multicultural team

Qualifications

Whether as a hotel professional or career changer – you fit with us! Because personality and hosting qualities come first with us! You are also characterised by:

• Training in hotel management or professional experience in the hotel/restaurant industry or interest in a career change
• High quality awareness and service orientation as well as hosting qualities and passion for the hotel industry
• Open, communicative manner and good command of German & English
• Team spirit and willingness to support across departments – we achieve our successes together

Additional Information