mobilezone ag
Rotkreuz
Yesterday
Apprenticeship as Customer Dialogue Specialist EFZ
- 07 May 2026
- 100%
- Permanent position
- Rotkreuz
Job summary
Join Digital Republic AG, an innovative mobile internet provider in Switzerland. We're offering a unique opportunity to grow in a supportive work environment.
Tasks
- Handle customer inquiries via phone and ticketing system.
- Provide telephone customer advice to ensure satisfaction.
- Support customer care and improve service quality.
Skills
- Good secondary school diploma with a minimum average of 4.5.
- Fluent in German and enthusiastic about languages.
- Reliable, positive personality with a strong team spirit.
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About the job
We are the innovative and flexible provider for mobile internet in Switzerland and part of the mobilezone group. Our offer includes fair and transparent mobile subscriptions, as well as advanced IoT solutions. With our focus on flexibility, simplicity and good customer service, we are taking new paths in the Swiss mobile communications market.
We are looking for young talents who want to grow with us and offer you from August 2026 an
Apprenticeship as Customer Dialogue Specialist EFZ
We offer you:
- State-of-the-art infrastructure in a central location (Schlieren near Zurich)
- Hybrid working model with fixed office and home office days
- Appreciative atmosphere with flat hierarchies
- Helpful team that supports you at any time
- Accident insurance in the private sector
- Employee offers in the telecommunications sector
- Various employee events
- A Digital Republic Mobile subscription
- and much more...
With us, you will gain insight into all our areas of activity and, with our support and your commitment, contribute to the success of our company during the 3-year training period. In addition to attending the compulsory vocational school and inter-company courses, you will take on the following tasks with us:
These include, among others, the following tasks:
- Receiving, processing and forwarding customer enquiries via telephone and ticketing system
- Telephone customer advice
- Ensuring high customer satisfaction
- Maintaining the self-help portal for customers
- Developing improvement potentials for the Customer Care department
- Collecting customer feedback and forwarding it to other departments
- General support of customers within the framework of support services
Our offer:
Apply now via the online application system.
Digital Republic AG, Suurstoffi 22, 6343 Rotkreuz | https://digitalrepublic.ch
