Sanitas Krankenversicherung
Bern
Benefit Advisor Preference (m/f/d), 80-100%, Bern
- 07 October 2026
- 80 – 100%
- Permanent position
- Bern
Job summary
Join our team to support clients through unique challenges. Enjoy a flexible work environment and great benefits.
Tasks
- Provide personalized consultation and support for clients in specific life situations.
- Coordinate between clients, service providers, and Sanitas effectively.
- Evaluate inpatient cost coverage requests with medical report collaboration.
Skills
- Fluent in German with strong French skills; medical or commercial training required.
- Proven experience in social insurance or healthcare sectors.
- Strong service orientation and a proactive work approach.
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About the job
What you achieve:
- Individual and personal advice as well as support for customers in specific life situations (e.g. hospitalisations)
- Coordination between customer, service providers and Sanitas
- Review of inpatient cost approval requests based on medical reports in cooperation with the trusted doctor
- Through an offer of unique services, you create real added value for your customers in daily telephone contact (inbound and outbound)
Why you succeed:
- Your mother tongue is German and you have very good French skills (level C1 spoken and written)
- You have completed medical or commercial training
- Several years of experience in social insurance or healthcare
- You convince our customers through your high service orientation, your can-do attitude and your committed way of working
- You enjoy personal, telephone and written contact with people and are interested in health topics
Our progressive working conditions include, among others:
- Flexible annual working time model with at least 5 weeks holiday
- Modern offices in urban locations
- Generous regulations for working from home
- Participation in the health insurance package
- Contributions to the pension fund well above the legal minimum
- Forward-looking issues and a wide range of training and further education
