Social Insurance Benefits Case Manager (70%) - Fixed-term Contract

Social Insurance Benefits Case Manager (70%) - Fixed-term Contract

EVAM (Vaud Establishment for Migrant Reception) is a major player in the Vaud public service. With more than 1,000 committed employees and an annual budget of 360 million francs, we ensure the reception, support and integration of migrants in the canton of Vaud.

Every day, our teams work with openness and responsibility to address essential social issues. Joining EVAM means putting your skills at the service of a human and public utility mission, in a stimulating, diverse and constantly evolving professional environment.

To strengthen our team, we are recruiting a:
Social Insurance Benefits Case Manager (70%) - 12-month fixed-term contract

Salary scale : 4 (this scale applies to validated prerequisites, otherwise classification is at level -1)

Location: Lausanne
Start date: 1st September 2026

What you bring to our mission

Within the team, you manage social insurance benefits by ensuring the application of the principles of subsidiarity and the legal framework. Through your rigour and organisational skills, you contribute to reliable and fair case processing, while supporting beneficiaries in their procedures.

A word from your future manager, Séverine:

"I value a simple and clear way of working, with direct daily exchanges. I appreciate working with committed colleagues who can think about situations, take a step back and engage in a collective dynamic. Teamwork allows sharing situations, clarifying viewpoints and evolving practices coherently.

Joining the team means working in an environment where situations are varied and require reflection, organisation and adaptability. Exchanges are direct, with attention to consistency of practices and clarity of the working framework, enabling everyone to find their bearings and progress effectively."

Your key responsibilities

• You analyse entitlement to social insurance benefits (AF, AI, AVS, PC AVS/AI, unemployment insurance, family allowances, occupational pension scheme).

• You manage and monitor social insurance benefits cases, including affiliation and payment of AVS/AI/APG contributions.

• You ensure compliance with legislation and keep your knowledge of social insurance law up to date.

• You draft various correspondence and administrative decisions.

• You collaborate with internal and external partners to ensure coordination of procedures.

• You handle telephone reception and participate in administrative tasks as well as monitoring business tools.

Your profile

• Federal VET Diploma in Business Administration or equivalent training

• At least 3 years’ experience in an administrative field

• Good command of French, spoken and written

• Knowledge of social insurance (desired)

• Proficiency in common office software

• Interest in the field of migration

What EVAM offers you

• A committed working environment

• A continuous training policy to advance your career

• A teleworking policy

• 5 weeks’ holiday (6 from age 50)

• Very good social benefits

• Meaningful projects in a stimulating intercultural context

The recruitment process in 3 steps:

1. Interview with the department manager and recruitment officer

2. A practical test

3. A half-day immersion to concretely discover your future working environment

At the end of the process: request for a criminal record extract, special extract and debt enforcement office certificate (blank documents required).

Do you identify with this mission? We look forward to receiving your application and building a united future together.

All applications are handled directly by our Recruitment team. We do not collaborate with recruitment agencies or firms for this position.