Receptionist 80-100%

About the job

Company Description

Treatment at the highest level, top-class medical care and provision, competent nursing in a more familiar, private atmosphere with hotel comfort, dedication, conscientiousness and absolute discretion – this is what the Bethanien Private Clinic stands for. Around 380 attending physicians from various specialties ensure high-quality, integrated medical care. The most important specialties include orthopaedics, visceral and thoracic surgery, urology, gynaecology and childbirth, gastroenterology, cardiology, pneumology and internal medicine including oncology. Around 500 children are born annually in the maternity ward. Founded in 1912, the Bethanien Private Clinic is part of the Swiss private clinic group Swiss Medical Network.

Job Description

• Professional and service-oriented care of patients, guests and external customers, from reception to farewell
• Central point of contact and coordination hub for internal and external concerns
• Responsibility for a smooth process during patient admissions and discharges including emergency admissions
• Proper operation of telephone and communication systems as well as forwarding incoming calls
• Organisation and coordination of chauffeur rides for patients
• Responsible for the kiosk assortment including ordering and controlling
• Processing incoming and franking outgoing mail
• Monitoring the alarm and fault system in cooperation with the technical service
• Ensuring and coordinating all organisational processes at reception while adhering to applicable quality and safety standards

Qualifications

• You have training in the commercial sector, retail or hotel and hospitality industry, preferably with a focus on front office
• Several years of experience in a similar position, ideally in hospital or healthcare
• Very good German skills (native language) as well as good English skills, additional languages are an advantage
• Very good PC user skills and confident handling of MS Office
• Willingness to take responsibility and high team spirit
• Very good organisational skills, flexibility and resilience even in demanding situations
• Well-groomed appearance and very good manners
• Willingness to work irregular shifts (early shift from 6:00 am, late shifts until 9:00 pm as well as weekend shifts from 7:00 am or until 9:00 pm)

Additional Information

• We maintain an open informal culture
• A familiar, helpful team that welcomes you with open arms
• A varied activity with a wide range of tasks
• A trusting, appreciative and modern corporate culture
• Development opportunities within the clinic as well as in the Swiss Medical Network
• Numerous benefits (see here ), including a rich lunch buffet for only CHF 5.-
• Free coffee/tea
• Mobility and health bonus
• Discounts via the employee benefit portal (e.g. at Zalando, WMF, Decathlon, etc.)
• UVG and KTG contributions 100% covered by the employer
• Various employee events, such as summer party, birthday and Christmas gifts, etc.