Versatile Administrative Assistant

About the job

Versatile Administrative Assistant

80 to 100% workload – Lausanne

Family-run business active in the funeral services sector and established in the canton of Vaud, we support families with professionalism, discretion and kindness.

To complete our administrative team, we are looking for a versatile, organised person who is comfortable in human relations.

Your role:

Within a team of 4 to 6 people, you ensure first contact with families and the company’s various contacts. You also contribute to the smooth administrative operation and coordination of daily activities.

Your role requires listening skills, discretion and the ability to handle sometimes delicate situations, while ensuring rigorous administrative follow-up.

Your main activities:

• Manage telephone reception, provide information and direct contacts.
• Welcome families and visitors to our premises.
• Carry out administrative tasks and ensure file follow-up.
• Participate in planning and coordinating appointments and services.
• Collaborate with different departments and contribute to the smooth flow of information.

Your profile:

• Proven experience in an administrative role involving regular contact with clients.
• Empathy and ability to adopt an appropriate attitude in delicate situations.
• Organisational skills, rigour and ability to manage priorities.
• Team spirit, versatility and adaptability.
• Good command of common IT tools.

Experience in medical secretarial work, hospitality or an environment combining reception and administration is an asset.