Winterthur
ICT Support & Workplace Services Employee (m/f/d)
- 23 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Intermediate)
- Winterthur
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
ICT Support & Workplace Services Employee (m/f/d)
Construction product systems, tools and hardware - our Rocken partner is an established provider with a comprehensive range. The service spectrum ranges from construction and steel technology to building services and energy technology, as well as locking technology and occupational safety. With several locations and a competent team, it offers customised solutions for crafts and trades. The field of activity combines technical know-how with practical advice. Customers benefit from high product quality, fast availability and professional service - whether on site, in the e-shop or in emergency deployments. The working method is characterised by customer proximity, reliability and the claim to always deliver the right solution. Ready to get to know a company with tradition and future orientation? Apply now via Rocken and become part of a strong partner for construction and crafts.Responsibilities:
Processing and analysing support requests in 1st and 2nd level as well as support with hardware and software problems on site and remotely.
Installation, configuration and maintenance of workplace devices, mobile devices and peripherals.
User administration in Active Directory as well as documentation of faults, solutions and relevant IT processes.
Participation in IT projects and rollouts of new hardware and software solutions.
Consulting and support of employees on ICT issues as well as collaboration with specialist departments, system managers and external partners.
Qualifications:
IT knowledge: Experience in support as well as good knowledge of Windows, networks, hardware and peripherals.
Personality: Strong communication skills as well as high customer and service orientation.
Education: Completed basic training as an IT specialist EFZ, ICT specialist EFZ or equivalent qualification.
Working method & tools: Independent, structured and solution-oriented working style as well as sound Microsoft Office skills.
Languages: German written and spoken fluently; French skills are an advantage.
Benefits:
- Flexible working hours
- Market- and performance-based salaries
- Comfortable office with modern infrastructure
- Open corporate culture
- Flat hierarchies
- Home office
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Winterthur
Contact
Redon Hoxha,
+41443852143
