Gemeinde Küsnacht
Küsnacht
2 days ago
Head of Municipal Office / Resident Services 80 - 100%
- 06 May 2026
- 80 – 100%
- Küsnacht
Job summary
Join the vibrant community of Küsnacht am Zürichsee! Enjoy a supportive work environment and excellent benefits.
Tasks
- Lead and manage the municipal office and a team of staff.
- Engage actively with residents at the information desk.
- Oversee various administrative tasks and projects.
Skills
- Strong expertise in resident services and relevant training.
- Excellent communication and leadership abilities.
- Fluency in English and ideally French.
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About the job
Küsnacht on Lake Zurich is considered an attractive municipality near Zurich thanks to its excellent location, and here you are at the heart of the action! The employees of the municipal administration provide comprehensive services of high quality for the population.
The municipal office includes resident services, the information counter, as well as other exciting specialist areas. Here YOU are at the heart of the action! We are looking to complement our committed team with an upbeat, responsible, and strong leadership personality as
Head of Municipal Office / Resident Services 80 - 100%
Your tasks
- Professional, organisational and personnel management of the municipal office including budget responsibility and leadership of a team of four employees as well as commercial trainees
- Active participation in the daily business of resident services with multifaceted customer contact
- Register management, KVG control, lost property office, dog affairs, parking permits as well as immigration law matters
- Responsibility for the main cash desk and the information counter
- Maintenance of the website of the municipality of Küsnacht
- Support, training and promotion of commercial trainees in everyday work
- Overall responsibility for the citizenship commission and its secretariat in close cooperation with the civil registry office, especially during deputising
- Further administrative tasks and project collaboration
What you bring with you
- Solid expertise in the field of resident services as well as corresponding further training
- Very good knowledge of the legal foundations including case law
- Recognised qualification as a practical trainer
- Confident and service-oriented manner as well as pronounced leadership competence
- Enjoyment in dealing with people
- Clear communication skills and solid foreign language knowledge (English, ideally French and others)
- Independent, efficient and careful working method
- Team spirit and understanding of internal administrative and political contexts
- Returnees are welcome with us
What we can offer you
- A varied and responsible activity in a collegial team
- 5 weeks holiday, from the age of 50 6 weeks with the possibility to buy additional holidays
- Progressive employment conditions as well as attractive further training opportunities
- Own pension fund with an above-average employer contribution
- Special offers at leisure facilities including beach baths and ice rink
- Access to two corporate benefits portals with various discounts
- Contribution for public transport (ZVV bonus pass)
- Modern workplace in a central location, near the station
Would you like to learn more about this exciting position? For further information, our department personnel manager Nathalie is happy to assist you at 044 913 13 10. We look forward to receiving your complete application via the link "Apply online now". See you soon.
