IT Process Manager (m/f/d) 80-100%

About the job

• You are responsible for Change, Test and Release Management for Technology & Operations at Swiss Life Switzerland and continuously develop the associated process framework from requirement to productive release
• With clear quality gates, effective governance and a binding release cadence, you set the guardrails within which our teams can deliver independently
• You make process quality measurable. Through key figures and maturity analyses, you identify bottlenecks early and derive effective improvements
• You specifically integrate AI and automation into the software lifecycle, thereby increasing productivity without compromising traceability or quality
• To ensure processes do not only exist on paper, you anchor methods, tools such as Azure DevOps and the necessary controls directly into everyday work together with the departments

• A degree in (business) computer science or a comparable qualification forms the basis for this role together with several years of experience in IT process management; ideally, this experience comes from change, release, test or requirements engineering
• You are well acquainted with frameworks such as ITIL, agile delivery models and DevOps and apply them consistently
• You bring experience with ALM and ITSM tools, ideally with Azure DevOps, as well as the curiosity to productively integrate AI and automation into processes
• Thanks to your analytical thinking and confident handling of key figures, you manage processes based on data and demonstrate improvements in a comprehensible manner
• Communication skills, persuasiveness and enjoyment in driving change across team and departmental boundaries make you the right person for this role

• Market-oriented base salary
• Bonus depending on company success and personal performance
• Between 25 and 30 days of holiday
• Recognition of service anniversaries every five years
• Flexible working hours
• Mobile office
• Time-out models
• Flexible working models 58+
• Internal training offer
• Support for external education and training