Init7 (Schweiz) AG
Winterthur
Internship ICT Support (80 - 100%)
- 12 September 2026
- 80 – 100%
- Permanent position
- Winterthur
Job summary
Join our dynamic ICT Support internship starting August 2027! Experience a fast-paced work environment with great learning opportunities.
Tasks
- Provide First and Second Level ICT support via phone and email.
- Assist private and business customers with troubleshooting.
- Collaborate with engineering on customer issues and support documentation.
Skills
- IT education or technical apprenticeship required, plus some IT experience.
- Strong communication skills in German and English.
- Team player with a passion for technology.
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About the job
Internship ICT Support
(80 - 100%)
from August 2027 or by arrangement
As an intern or trainee in our company, you will get to know a modern and very dynamic working environment. We offer you an exciting training period with deep insights into the respective areas of activity as well as into the constantly changing world of internet technology. You bring great enthusiasm for telecommunications, a good grasp of things, and a high level of commitment. Reliability and good cooperation are a matter of course for us, you enjoy communicating with customers, and finding solutions motivates you.
Tasks
- First and second level ICT support for our customers via telephone and email (ticket) (D/E/F)
- Support for private and business customers
- Diagnosis and troubleshooting of internet and network problems
- Interface between customers and engineering
- Recording and further processing of fault tickets with our suppliers
- Customer advice via telephone and email (D/E/F) regarding hardware and network
- Creating and revising support documentation
- Technical support for the residential products sales team
- Participation in projects
Requirements
- Graduate of an IT training or further education and/or completed vocational training in the technical field
- Initial IT and network knowledge is an advantage
- You enjoy working in a team and are communicative
- German: very good oral and written skills
- English: good oral and written skills (French is an advantage)
- Other foreign languages welcome
We offer a responsible area of work with development opportunities in a fast-paced and innovative industry and a modern workplace in the centre of Winterthur. We maintain an uncomplicated, open and respectful interaction with each other, train interns and apprentices, and participate in the internet community.
Benefits
- Home office - You work at a modern workplace in a central location in Winterthur or from home
- Company culture - We maintain a simple, open and respectful interaction with each other and work in a flat hierarchy
- Team events - Our company events range from exciting roller coaster rides to cosy barbecues and beer evenings in our company-owned "LABar"
- Additional benefits - We offer our employees training opportunities and child-friendly working conditions
- Holidays - Your work-life balance is important to us. For this reason, we offer you 6 weeks of holiday with a 40-hour week, compensation for overtime and freedom in planning your working hours
All benefits
Would you like to apply with us? Apply now
Applications from recruitment agencies as well as applications by email or post cannot be considered.
