Team Leader Back Office Service 80 - 100% (m/f/d)

What is my role?

• You take on the professional and personnel management of the areas of resource planning, helpdesk and order administration

• You specifically develop your team and create a working environment that promotes collaboration and personal responsibility

• You continuously optimise back office processes and ensure smooth operations

• You organise and coordinate the on-call service for service technicians and coordinators

• You create statistics and evaluations and draw important conclusions from them

• You get involved in the operational day-to-day business and support your team where needed

What do I need to be successful?

• Completed commercial or technical basic training, ideally supplemented by commercial further training

• Extensive professional experience in the areas of back office, resource planning, helpdesk or order administration

• Experience in staff management as well as enthusiasm for the development and promotion of your team

• Confident handling of IT applications and digital tools

• Strong communication skills and enjoyment in working with various internal and external partners

• Service-oriented working style with team spirit and solution-oriented thinking

• Very good German language skills in spoken and written form

What are my benefits?

• At least five weeks of annual leave for your recovery ?

• Comprehensive internal and external training opportunities for personal and professional development

• Attractive employment conditions with fair and performance-based remuneration

• Various employee benefits and attractive discounts

• Secure workplace at an established company with an international focus

• Appreciative corporate culture with plenty of room for personal responsibility and strong team cohesion

What distinguishes the company?

Our client specialises in technical service in the areas of heating, ventilation, sanitation, electrical and refrigeration technology and ensures that service technicians can reliably care for their customers. As part of a globally operating group, the company offers stability and prospects - with an attractive workplace directly in Bern ?

Languages
German: C2 - native level

Workplace
Bern

Vacancy number
VA-B4D-ZUP