Zürich
ICT Support (m/f/d)
- 09 November 2026
- 80 – 100%
- Permanent position
- CHF 70 000 - 85 000 /year
- German (Native language)
- 8001 Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ICT Support (m/f/d)
Salary - CHF70,000 - 85,000Rocken® specialises in recruiting talents and experts from IT consulting and software engineering. We collaborate with the most exciting Swiss IT software manufacturers and consulting firms. Concurrently, we provide a network of established companies digitally and transparently through our closed Rocken® Talent Platform.
For our partners to successfully manage their projects, a collaboration of various specialists from the fields of Agile Business Analysis, Requirements Engineering, Project Management, Software Engineering, Architecture, DevOps, and Security is required.
Are you interested in a new challenge? Then benefit as a Rocken® Talent from our broad network and have exciting jobs presented to you.
Role:
Solving ICT problems instead of just processing tickets? You enjoy technology, like direct customer contact, and want to further develop your skills in support, networking, and IT infrastructure? Then this could be your next career step!
Responsibilities:
Telephone and technical support for end users, as well as all other IT-related questions
Handling requests and incidents via phone, email, and remote access
Support with installation and setup of modern workplaces
Documentation of support cases
Qualifications:
At least a Federal VET Diploma (EFZ) in IT, ICT support, or comparable experience
At least 3 years of experience in IT support (1st and 2nd level)
Good knowledge of Windows, M365, hardware, and networks
Very good German language skills
Enjoyment of customer contact and telephone consulting
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Rigon Shabani,
+41443852146
