Customer Service Officer Insurance DE/FR

Exciting opportunity in the Bern area:

Customer Service Officer Insurance DE/FR

Tired of dusty insurance routines?

Our client - a leading, highly specialised player in the insurance industry in the Bern area - is looking for reinforcement in the back office. Here you will find modern processes, flat hierarchies and a lot of personal responsibility!

Your main tasks:

• Processing applications, contracts and changes in the Property & Liability segment

• Second-level support for written and telephone customer enquiries

• Review and handling of claims in cooperation with specialists

• Maintenance of master data and active involvement in process optimisations

• Interface function between customers, partners and internal departments (DE/FR)

You bring the following:

• Commercial basic training (ideally insurance), VBV certificate or solid industry experience

• Experience in customer service or back office with a focus on property & liability insurance

• Confident German and very good French skills (mandatory)

• Digital mindset (proficient use of CRM systems and MS Office)

• Precise, solution-oriented working style as well as high service orientation

What the client offers:

• Varied range of tasks in a dynamic environment

• Modern workflows and advanced working tools

• Attractive employment conditions and flexible working hours (80–100%)

• Motivated, collegial team with strong cohesion

Ready for your next career step?
Click directly on "Apply" and upload your complete documents. My team and I will definitely get back to you within 48 hours!