Customer Service Advisor Internal Sales 80% (m/f/d)

What is my role?

? You are the first voice for customers interested in forward-looking energy solutions - from solar systems to storage systems to heat pumps and e-mobility

• Through your competent telephone advice, you create a convincing customer experience and inspire enthusiasm for sustainable technologies

• You analyse the individual needs of prospects, professionally assess incoming enquiries and prepare initial guideline offers

• You are responsible for organising on-site appointments for the field sales team - remaining proactive and accompanying enquiries until successful completion

• As the central contact person at the telephone switchboard, you guarantee a warm and professional availability

• You receive service requests and forward them purposefully to the responsible service team

• In close coordination with sales consultants and specialist departments, you contribute significantly to customer satisfaction

What do I need to be successful?

You have enthusiasm for direct customer contact and bring sales talent

• Your professional career already includes positions in customer service, telephone advice, contact centre or sales

• You convince on the phone with your strong communication skills and confident manner

• Customer orientation is in your blood - you work independently, organised and with clear structure

• You communicate effortlessly in German, both spoken and written; knowledge of French and/or Italian is a plus

• You are proficient in common Microsoft Office programmes

• Sustainable energy solutions and innovative technologies genuinely interest you

• You are a team player with initiative and keep a cool head even in a lively work environment - solution-oriented and flexible action characterise you

What are my benefits?

• Work in a contemporary environment with inspiring meeting zones, retreat options for focused work and state-of-the-art technical equipment ?

• Enjoy the trust and freedom to shape your tasks independently and contribute your ideas

• Develop continuously - professionally and personally - with tailored support according to your individual goals

• Experience genuine team spirit at joint events and celebrations that duly honour our successes

• Take advantage of attractive employee conditions when purchasing innovative energy products

• Benefit from exclusive discounts as part of one of the largest corporate groups in the Swiss automotive industry

What distinguishes the company?

Our client is one of the pioneers in the field of sustainable energy solutions - from solar technology to intelligent storage systems to heat pumps and charging solutions for electric vehicles. At six locations throughout Switzerland, the company actively shapes the energy future and is committed to climate protection. Here you can expect a role with real purpose, excellent conditions and an open corporate culture where appreciation and personal exchange are highly valued

Languages
German: C2 - native level
French: an advantage
Italian: an advantage

Workplace
Derendingen

Vacancy number
VA-NCW-Q6X