Product Quality Manager 100% (m/f/d)

What is my role?

• Responsibility for ensuring product quality in accordance with established standards, specifications, as well as customer and regulatory requirements

• Conducting inspections, tests and quality-related controls during the process (FAI, PVT) on raw materials and finished products

• Handling complaints from customers and suppliers including root cause analysis, preparation of 8D reports and initiation of corrective actions

• Application of structured methods for root cause analysis (RCA, 5-Why, Ishikawa diagram) as well as implementation of CAPA measures for permanent problem resolution

• Development and introduction of methods for quality and process control (MSA, calibration procedures)

• Cooperation with cross-functional teams to improve product design, manufacturing processes and introduction of new products

• Training employees in quality standards, workflows and problem-solving methods

• Recording quality-related activities and supporting internal and external audits including ISO certification processes

• Monitoring supplier quality including tracking performance indicators and conducting risk assessments

• Continuous optimisation of quality systems through application of CIP, QM and LEAN approaches

• Evaluation and further development of quality indicators (KPI/SPC) to identify improvement potential

What do I need to be successful?

Our client requires a committed professional who impresses with strong team spirit and is able to authentically embody quality awareness and systematic working methods, thereby sustainably inspiring the team. Your willingness to perform, independent working style and reliability as well as your motivation to actively contribute in an innovative and family-oriented environment form the basis for your success in this position.

• Education: Successfully completed degree (Bachelor or higher) in engineering (electronics, plastics technology, mechanical engineering), quality management or a comparable technical discipline

• Professional experience: At least 4 years of relevant professional experience in an industrial environment, preferably in metrology, production or quality assurance

• Expertise: Solid know-how in quality management systems (ISO 9001/14001), testing methods as well as quality tools such as FMEA, PPAP, 8D methodology, SPC and Six Sigma

• Audit and complaint competence: Proven experience in professional handling of customer complaints as well as planning and conducting internal and external audits

• Certifications (advantageous): CQE (Certified Quality Engineer), Six Sigma Green Belt or Black Belt

• Personal strengths: Strong analytical thinking, solution-oriented approach, high initiative and pronounced sense of responsibility

• IT skills: Practical experience with ERP systems (ideally D365 or comparable solutions), quality management software as well as confident use of MS Office applications

• Additional qualifications: Initial leadership experience advantageous, keen eye for detail and convincing communication skills at all levels

• Language skills: Very good German skills as well as good to very good English skills in spoken and written form for international collaboration

What are my benefits?

• A varied and exciting field of activity with high personal responsibility

• Working in a team-oriented, agile and personal working environment

• Modern workplace in the city of Lucerne - easily accessible by public transport or car, located between the lake and impressive mountain panorama

• Flexible working time models (40-hour week) as well as at least 25 days of annual leave

• Targeted support for your professional development through internal and external training opportunities

• Attractive additional benefits and employee discounts

Languages
German: C2 - native level

Workplace
Lucerne

Vacancy number
VA-EVC-MLB