Social Administration Officer 90 - 100% (m/f/d)

What is my role?

You are the first point of contact for people who need support. With heart and mind, you guide them through the application process.

Your tasks in detail:

• You conduct initial interviews with people seeking help and professionally record their concerns

• You check submitted documents for completeness and obtain missing information

• You carefully record all relevant data in digital systems and keep the files up to date

• You support the specialist team with administrative processes related to insurance benefits and applications

• You take care of various tasks tailored individually to the respective cases

• You step in at reception if needed, answer phone calls and handle digital mail

What do I need to be successful?

You have a commercial apprenticeship or something comparable. Ideally, you are already familiar with the social sector or public administration.

What distinguishes you:

• You are flexible and can quickly adapt to new situations

• Responsibility is a matter of course for you

• You are a true team player and enjoy helping others

• Dealing with people in challenging life situations does not deter you. On the contrary, you meet them with empathy

• You remain positive and motivated even in a lively work environment

• MS Office and digital tools are not foreign words to you

What are my benefits?

We offer you a meaningful activity with real social impact. You make a difference in people’s lives.

What to expect:

• A 90% workload with the option to increase it to 100% from February to August 2027

• Thorough induction so you can start confidently from the beginning

• A motivated team that sticks together and supports each other

• Modern working conditions that fit your life

• Pure variety. No day is like the other

• The opportunity to work in a future-oriented environment

What distinguishes the company?

Our client is a public institution in an attractive region with a high quality of life. The organisation provides important social services for several municipalities. The team values openness, mutual respect and direct exchange on an equal footing.

Languages
German: C2 - Native level

Workplace
Burgdorf

Vacancy number
VA-YY4-7EB