Customer Service Advisor Contact Centre (m/f)

Your patience knows no bounds? You are the hero of your granny, because no one explains the digital world, her smartphone & online banking as well as you do? As an employee in the contact centre, you are the first point of contact for all enquiries from private customers. Thanks to your exceptionally high customer orientation and your language skills, you can competently and purposefully advise customers on all enquiries regarding products and services. For our client, we are looking for a:

Customer Service Advisor Contact Centre (m/f) 100%

What awaits you:

• You answer customer concerns by phone
• You proactively seize sales opportunities without being intrusive
• You arrange personal consultation appointments
• With your helpful and cheerful manner, you support customers with all questions about the offered products and services
• Working hours according to shift schedule from Monday to Friday between 08:00 and 20:15, occasional Saturday shifts 08:00-17:15 (approx. once a month)
• Possibility of permanent employment

You bring the following:

• Training in the commercial sector or commercial professional experience in customer service
• Experience in banking or insurance is an advantage
• Experience in active sales of products or services
• Your mother tongue is German
• You also speak French and/or Italian
• No entries in the criminal record and debt collection register

Your benefits:

• Option for permanent employment
• Modern and centrally located workplaces
• Possibility of permanent employment with many development opportunities
• You can receive financial support from the temporary fund for your next training. More information at www.temptraining.ch

Interested? Press the "apply" button and upload your documents directly into the system. I will be happy to get in touch with you!