Customer Centre Advisor

For generations. For generations to come. Together here on site.

Excellent service starts with you. Customer service means more to us than just providing answers - it is about trust, reliability and the good feeling of being in the best hands.

The Customer Service & Direct Sales (KuDi) of the Schwyz Cantonal Bank is the central point of contact for our customers and combines the areas of inbound, outbound, sales support and digital banking support. At the Schwyz Cantonal Bank's customer centre, you actively shape the customer service of the future. We are looking for a

Customer Centre Advisor

Whether career changer or with banking experience - we create success together! Find a new working environment where you can realise your ideas and ambitions. We offer you the chance to enter the financial world and further develop your skills with us. With our practical on-the-job training, we support you in discovering new perspectives and achieving your goals.

Your responsibilities:

• Service-oriented handling of incoming customer calls and emails
• Excellent advice and targeted sales of basic products in the areas of accounts, cards, digital banking and pension provision
• Proactive customer approach to provide information, clarify concerns or make targeted offers
• High-quality appointment scheduling for consultation-intensive matters and complex transactions

What makes you successful:

• Completed commercial basic training or business school
• Excellent German language skills, both spoken and written
• Open and communicative personality with enjoyment of telephone communication
• High empathy in dealing with people and enthusiasm to competently and solution-oriented support customers
• Strong eagerness to learn and the ability to effectively apply acquired knowledge in practice

What to expect from us:

With us, you have the chance to gain initial experience in the banking sector, deepen your knowledge and specifically develop yourself within the first 24 months in the customer centre. Afterwards, a variety of perspectives within the bank are open to you. Look forward to a motivated and versatile team, attractive employment conditions and first-class training opportunities. Let us shape your professional future together!

Become part of the SZKB family! We are happy to provide you with further information and look forward to your application.