Customer Success Manager (m/f/d) in Digital Recruiting

About the job

Do you want a job where you can take responsibility and continuously develop yourself at the same time? Then you are exactly right here!

We are looking for a motivated Customer Success Manager (m/f/d) in Digital Recruiting full-time and permanent at our location in Solothurn.

Your Tasks

As a Sales Manager, you have a direct impact on the success of risem. With every satisfied customer and every successful upsell, you ensure more revenue, more recommendations and thus faster growth of the company.

• You build long-term relationships with our customers and support them in day-to-day business.

• You communicate with our customers and coordinate implementation with our internal specialist departments.

• You advise our existing customers on our recruiting services and continuously learn in the process.

• You work closely with the Sales Managers and the marketing team and learn from experienced colleagues.

Why Us?

Strong cohesion: We set goals and work towards them together. In addition, we spend lunch breaks together and celebrate our successes.

Development opportunity: You will receive structured onboarding, continuous feedback and the opportunity to develop step by step into an experienced Sales Manager. Short decision-making paths are a matter of course for us.

Clear career perspective: We continuously gain many large customers. Your next development step is therefore the advancement to Key Account Manager – where you will manage a smaller, but exclusive customer base with particularly large clients.

Attractive remuneration: In addition to an attractive fixed salary, you will receive a performance-based commission share. We challenge and support you so that we can achieve great things together.

Central location: Our office has good transport connections, of course there are parking spaces as well as high-quality workplace equipment in a modern office, for example with the latest Apple devices.

Want more? We offer you regular coaching – both 1:1 and across locations with all our experienced Sales Managers. This way you benefit from the collective knowledge of the entire team and grow significantly faster than you could alone. Additionally, you benefit from our benefits package, from which you can individually select the services that suit you.

Your Profile

• Communication skills – You are articulate, empathetic and can convince people with your arguments.

• Diplomatic sensitivity – You have a good sense for people and respond individually to the needs of different customers.

• Structured thinking – You think analytically, enjoy delving into new topics and keep an overview even with multiple tasks.

• First sales experience – Ideally, you bring initial experience in B2B sales, customer contact or project management.

• Feedback affinity – Honest and direct communication with superiors and colleagues is part of a good working relationship for you, and you take feedback as an opportunity for development.