Technical Support Engineer 100% (m/f/d)

What is my role?

Become the central interface between customers and service technicians and ensure the smooth process in technical service:

• You are the first point of contact for industrial customers and convince with competent answers to technical questions

• You professionally receive fault reports, service requests, spare parts orders and complaints and ensure quick solutions

• You coordinate the assignments of our service technicians

• You prepare maintenance and repair offers

• You support our service technician team with your technical know-how

• You maintain communication with the head office in Germany

What do I need to be successful?

• Basic technical training, ideally with further education in the technical or commercial field

• Basic knowledge or interest in mechanics and electrical engineering

• SAP knowledge is an advantage

• Customer orientation, independent and structured way of working

• Resilience and calmness in stressful situations

What are my benefits?

• Versatile and responsible activity in a successful company

• Comprehensive induction, regular training and attractive working conditions

• High pension fund contribution and generous salary

What distinguishes the company?

Our client is a leading provider in the field of compressed air technology and not only manufactures products of the highest quality but also offers solutions and service from a single source. Around 8,000 employees worldwide contribute to the success story of this family business.

Languages
German: C1 - Business fluent
English: an advantage
French: an advantage
Italian: an advantage

Workplace
Zurich

Vacancy number
VA-TSV-DXH