Team Leader Motor Vehicle Claims (m/f/d) Part-time/Full-time

50-100%

Setting new standards together and shaping the future - for us, this means more than just completing tasks. Here you work with people who take responsibility, have high standards, and have the courage to explore new paths. With us, you will find an environment where trust and performance go hand in hand, and your ideas, initiative, and contribution count. This gives you the opportunity to truly make a difference for our customers, your team, and your personal development.

What you achieve

• You lead and coach your team with an open, supportive leadership style and create a motivating work environment.
• You take on the personnel and professional responsibility for your team and support your employees in their professional and personal development.
• You manage and lead your team using key figures and are responsible for performance, quality, and target achievement.
• You work operationally alongside your team, support them in daily business, and are the first point of contact for technical questions.
• You are a role model for your employees and embody a strong service mindset.
• You ensure impeccable, comprehensive, and solution-oriented customer service.
• You actively drive digital innovations and process optimisations in claims handling.
• You collaborate across departments with internal and external partners and effectively contribute your expertise.
• You participate in projects and contribute as a member of the management team on strategic topics.

What you bring

• A strong, engaging personality with a pronounced motivation for leadership tasks.
• Several years of practical experience in claims settlement, ideally in the motor vehicle sector.
• Experience in leading a team as well as enjoyment in coaching and developing employees.
• Organisational talent that keeps an overview even in hectic situations.
• High customer and service orientation as well as enjoyment in contact with employees and customers.
• Qualified education and training in the insurance industry (e.g. federal specialist certificate, insurance economist HF).
• Very good German skills, good French skills; Italian is an advantage.

Collaboration that makes a difference

We believe in collaboration at eye level, mutual trust, and people who want to take responsibility. Different perspectives help us develop better solutions - for our customers as well as for us as a team.

Contact

Fabienne Dörig

Recruiting Partner

Your Manager

Florence Defours Location Manager Vehicle Claims Internal Service Basel