Administrative Clerk for Admissions in the Department of Medicine – 100%

With more than 13,000 employees representing 160 professions, the Geneva University Hospitals are a reference institution at both national and international levels. To learn more about our institution, take a few minutes to discover the highlights of the year 2025 by clicking here .

The Department of Medicine (DMED) consists of 14 medical and care entities (12 medical services, 1 Investigation and Short Treatment Unit (UITB), and the Blood Transfusion Centre (CTS)) with the particularity of including technical platforms in its organisation (including interventional cardiology and digestive and pulmonary endoscopy), several treatment and care platforms (biological treatments, photopheresis and medical care), 1 hospital and outpatient dialysis centre, and 3 rehabilitation and reconditioning programmes.

Within the team of the Admission and Billing Centre of the Department of Medicine (CAF), you are responsible for admissions. You ensure the reception and admission of patients according to the procedures and rules in force. You provide information to anyone presenting at admissions and are the guarantor of identity vigilance from an administrative perspective. You manage rejections related to non-compliant information.

Your interpersonal skills and communication abilities allow you to welcome all patients with excellent service quality. You know how to act diplomatically and calmly, especially when faced with a dissatisfied or nervous person. As the first point of contact, you embody the institution’s image through your work.

Furthermore, you coordinate transport arrangements for patients who require it. Similarly, you offer a personalised service to disadvantaged patients in collaboration with internal support partners such as social workers or the complex cases unit.

Within the team, you engage in a dynamic of service continuity by covering for colleagues in their absence and promoting information exchange within the team. You do not hesitate to improve your skills by seeking appropriate assistance. More generally, you contribute to all activities aimed at improving service quality.

You hold a Federal VET Diploma as a commercial employee or an equivalent qualification.

You have perfect command of the French language. You have knowledge of English or another language.

You are proficient in HUG software (DPA, GRECO, DPI, etc.).

You have prior experience in a field related to reception and/or healthcare.

You have the ability to work in a multidisciplinary team. You are capable of undertaking and managing several tasks simultaneously, and have a sense of organisation, planning, and prioritisation.

You possess tact, courtesy, and a keen sense of human relations. You have strong stress resistance and demonstrate discretion.

• Start date: 01.01.2027
• Number of positions: 1
• Work rate: 100%
• Job class: 10
• Contract: Permanent
• Application deadline: 04.11.2026
• Contact for information: Ms M-L Duval, Administrative Head, tel. 079 553 0804

Your application file must include a letter demonstrating your motivation, your curriculum vitae, copies of diplomas and certificates required for the position, and the last 2 work certificates.

This announcement is addressed equally to women and men.

Wishing to engage in the fight against unemployment, the HUG encourage applications coming from the Cantonal Employment Office.

Only applications submitted via the recruitment platform will be considered. Paper and email applications will not be processed.