Customer Service Clerk 80 - 100% (m/f/d)

What is my role?

• First point of contact for customers on the phone and at reception with responsible management of the switchboard

• Expert advice and support for customers via various communication channels such as telephone and e-mail

• Meticulous creation and processing of quotations as well as order processing

• Continuous data maintenance and updating of customer data in the D365 system

• Participation in various administrative tasks in daily business

• Structured coordination and execution of postal dispatch

What do I need to be successful?

• Commercial basic training

• Professional experience in customer service desirable

• Very good German skills in spoken and written form as well as solid French skills required, Italian skills are a plus

• Confident handling of MS Office applications and good IT skills

• Independent, organised and conscientious way of working

• Team-oriented personality with a high level of service orientation and professional appearance

What are my benefits?

• Modern employment conditions with comprehensive social benefits

• Diverse product portfolio with employee discounts on merchandise purchases

• Flexible working hours model through flextime arrangement

• Committed, team-oriented working environment with short decision-making paths

• Promotion of your professional and personal development

What distinguishes the company?

Our client specialises in the distribution and merchandising of beauty brands, body care accessories and cosmetic products. In addition, the company acts as a distribution partner for various branded products in the Swiss specialist trade as well as in retail.

Languages
German: C2 - Native level
French: B2 - Very good
Italian: advantageous

Workplace
Olten

Vacancy number
VA-LLA-28U